Customer Service High School
Resume:
ARMANDINA LEIJA **** N BENTSEN PALM DRIVE
MISSION, TX 78574
**********@*****.***
Career Objectives
To seek an opportunity that will allow me to demonstrate I am a hard-worker individual, anxious to increase my knowledge, thereby becoming an asset to the company.
Summary of Qualifications
I have three years experience cashing checks, money handling, receptionist skills and answering the phones in a professional manner.
Work History
Productive Life Medical Supply, Mission, Texas
Customer Service Represenative
Oct 31, 2011 - Mar 02, 2012 Answered the phones, pulled up information about the clients through the computer, recieved shipments when asked to, filed paper work, and called the clients if I had any questions regarding their accounts.
JCPenney, MCALLEN, Texas
Customer Service Associate
Aug 11, 2008 - Aug 13, 2010 Assisted customer in anything sale related, helped the customer with questions about the JC Penney credit card. Brought merchandise from stock room to floor, handled the cash register. Counted the currency at the closing of the store. I would cash checks too and handheld scanner and sometimes answer phones and take messages. Used the copier to make copies of store coupons to hand out to customers. I did some inventory work of the merchandise coming in to the store.
Lubys Resturant, McAllen, Texas
Counter Top Server
Apr 06, 2006 - Sep 04, 2006 I was working assisted the customers in their food choices, and cleaned the counter. I would assist customer in the food court lobby by refilling their water and soft drinks. I would be aware of my surrounding to see if anyone needed anything else.
Education
College and Career Center, La Joya, Texas
High School Diploma/GED
Aug 2003 - May 2007 GPA:2.8
Computer Skills
Typing Speed: 40 Words Per Minute
•EMail Software (Outlook, Thunderbird, etc)
•Internet Browser (Internet Explorer, Firefox, etc)
•Peripheral Devices (Scanners, Printers, etc)
•Personal Computers
•Presentation Software (PowerPoint, Flash, etc)
•Spreadsheet Software (Calc, Excel, etc)
•Word Processing Software (Word, WordPerfect, etc)
Language Skills
English - Excellent ( Read Write Speak )
Spanish - Excellent ( Read Write Speak )
Additional Skills
Bilingual, Three years in the customer service industry, I know how to use the copy machine, the fax machine, the scanner, and know how to operate a switchboard telephone system.
References
Veronica Gomez
Customer Service Represenative
Productive Life Medical Supply
956-***-**** Ext. 104
**********@*****.***
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