Medical Manager
Resume:
Rose M. Robles, CMOM
Victoria, TX 77905
**********@*****.***
Education / Semina rs
Certified Medical Coder, Practice Management Managing coding & Reimbursement Challenges in
I nstitute, PMI 2011 Neurosurgery, AANS 2011
Collecting in a New Economy, PMI/VMA 2010 Chart auditing for Physician Services, PMI 2010
Successful Insurance claims Processing, PMI Neurology/Neurosurgery Policy & Billing Errors,
2010 T railBlazer Health/CMS 2010
Basic Workers’ compensation for Medical Office Managing Coding & Reimbursement Challenges in
Staff, TDI 2010 Neurosurgery, AANS 2010
Managing Coding & Reimbursement Challenges AANS Practice Management Workshop, AANS
i n Neurosurgery, AANS 2009 2009
Certified Medical Office Manager (CMOM),
Basic Spine Coding for Physician Office Staff,
P ractice Management Institute (PMI) 2009 (and
Medtronic Inc 2008
current)
Accounts Receivable, Practice Management Prompt Payment – HB 610 & SB 418 / Payment
I nstitute (PMI) 2008 Advocacy TDI & AMA, VMA 2008
Managing Coding & Reimbursement Challenges
i n Neurosurgery, AANS 2007
Certifications
Certified Medical Office Manager (CMOM) Certified Medical Coder (CMC)
Affiliations
Professional Association of Health Care Office Practice Management Institute (PMI)
M anagement (PAHCOM)
Work Experience
Temporarily, when offices have had a change in staff and have fallen behind with billing, I have worked
to get them caught up with billing, posting payment and adjustments. In some cases have had to
worked through a back log of accounts that were not handled correctly. Meaning payments and
adjustments were not posted correctly or payments were received but never posted. Have worked with
d ifferent types of management software, Cerner, AdvancedMD, Medisoft, NextGen, E-md’s.
Crossroads Neurosurgical Associates
Dr. Keith A. Norvill, D.O.
April 2007 to May 2012
Office M anager, managing staff schedules meetings and evaluations also, maintaining employee files
and employee benefits. Coordinate activities between physician and medical personnel. Evaluates and
maintain all professional standards, policies and procedures of practice. May assist with physician
education and licensing, prepares and coordinates physician’s schedule. Maintain mal practice and
workers compensation insurance along with other physician certificates.
Billing Supervisor, Supervise personnel involved in the mailing of collection letters and collection
phone calls. Insurance follow up, billing, and claim appeals also, posting payments preparing deposit.
Coding Specialist, evaluate each clinical record and assign the proper CPT and ICD-9 code for office
and surgical procedures.
Richard A. Sawyers, M.D., P.A.
November 2001 to 2007
I nsurance Billing Clerk, posting and diagnosing hospital charges and collecting medical records
f rom the different facilities and to clarify insurance and or patient information. Setting up
appointments for the office and outpatient testing for patients as needed. Preparing charts, filing,
g iving results of tests that have been done, and speaking with patients concerning their accounts and
any insurance questions they may have. Also print end of month reports, aging reports, analysis of
w hat insurance companies have paid for the month and reports of total charges for each facility and or
office. Printing out monthly statements and preparing them to be mailed. At times assist the medical
assistant with taking history’s and vitals from patients.
C itizens Medical Center
Unit Clerk (H UC)
1999 to 2001
Victoria Regional Medical Center
I nsurance Clerk/Follow Up
1991 to 1998
University of Texas Cancer & Tumor I nstitute M D Anderson, Houston Texas 1986
C ardiology/Blood Gas Tech
Detar Hospital, Victoria Texas 1984
Outpatient/ER Clerk
Pasadena Bayshore Hospital, Pasadena Texas 1980
Cardiology Tech
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