Quality Assurance
Resume:
| |RUSSELL F CRABTREE | | |
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| |**** Circle Drive | | |
| |White Bear Lake, MN 55110 | | |
| |651-***-**** | | |
| |***************@*******.*** | | |
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|OBJECTIVE | |
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|Supervisory/Managerial position in Quality and/or Production. Key focus on | |
|quality, safety, productivity, and customer satisfaction. Opportunity to | |
|demonstrate independent judgment and self-confidence, even under adverse | |
|conditions. Ability to identify appropriate processes, including prioritizing key| |
|issues, and directing resources accordingly. | |
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|JOB HISTORY/DUTIES | |
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|Customer Engineering Manager | |
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|Visteon | |
|St Paul,MN | |
|Start Date: 2010 End Date: 2011 | |
|Duties were performed at Ford Motor Twin Cities Assembly Plant. Verified quality | |
|of Visteon parts being used at TCAP. Pro-active in preventing suspect from | |
|reaching plant floor. If suspect parts were found on line: Provided data, suspect| |
|parts, and other information to Visteon plants to resolve any concerns. | |
|TCAP closed December 2011 ending the need for the position. | |
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|Administrator Quality Sort Systems | |
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|NCIC Sorting | |
|St Paul,MN | |
|Start Date: 2009 End Date: 2011 | |
|NCIC sorted suspect parts for suppliers to the Ford Motor Company Twin Cities | |
|Assembly Plant. Duties included: set-up sorts of suspect parts; determine total | |
|personnel needed; write sort requirement packages; train and supervise personnel; | |
|record and distribute sort results; record hours and wages for personnel; provide | |
|all necessary paperwork required by customer, plant, and NCIC. | |
|Duties ended when TCAP closed in December 2011 | |
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|Sorter/Chief Auditor | |
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|NCIC Sorting | |
|St Paul,MN | |
|Start Date: 2008 End Date: 2011 | |
|NCIC sorted suspect supplier parts received at the Ford Twin Cities Assembly Plant| |
|Duties: Audit suspect stock to quality standards provided. Promoted to chief | |
|auditor-first to be called to sort and verify standards. | |
|Duties ended when TCAP closed December 2011 | |
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|Quality Assurance | |
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|Ford Motor Company Twin Cities Assembly Plant | |
|St Paul,MN | |
|Start Date: 1993 End Date: 2008 | |
|*Coordinated implementation and achievement of all Ford Corporate Quality | |
|Initiatives. *Responsible for maintaining all documentation for ISO-9001, | |
|ISO-14000, & Quality Operating System (QOS). *Managed all facets of QLS (Quality | |
|Leadership System) quality concern computer database, which provided instantaneous| |
|& historical internal quality data for problem resolution. *Analyzed and | |
|disseminated all external quality data to plant for problem resolution. *Backed-up| |
|Incoming Quality Manager, Government Regulations Coordinator, Vehicle Evaluation | |
|Manager, Quality Engineer, and Pre-Delivery supervision. *Supervised all hourly | |
|SPC coordinators and VRT (Variability Reduction Teams). | |
|Took package buyout when TCAP was to close in 2008. | |
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|Salaried SPC Coordinator | |
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|Ford Motor Company Twin Cities Assembly Plant | |
|St Paul,MN | |
|Start Date: 1987 End Date: 1993 | |
|*Led the education, coaching and mentoring of hourly SPC Coordinators, Variability| |
|Reduction Teams, the hourly and salaried workforce on team building and problem | |
|solving philosophy, tools, and applications to accelerate process improvement | |
|initiatives. | |
|*Promoted to Quality Assurance. | |
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|Production Supervisor | |
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|Ford Motor Company Twin Cities Assembly Plant | |
|St Paul,MN | |
|Start Date: 1985 End Date: 1989 | |
|Managed and led 50-75 hourly employees on assembly line to meet plant and | |
|departmental quality, safety, production, manpower, and cost objectives. | |
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|Human Resources | |
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|Ford Motor Company Twin Cities Assembly Plant | |
|St Paul,MN | |
|Start Date: 1978 End Date: 1984 | |
|In Human Resources Dept. worked in Hourly Personnel, Security, Workers Comp, and | |
|Suggestion program. Also, was Car checker--audited new vehicles to verify that | |
|they matched invoice for VIN number, and proper accessories, then OKed unit to be | |
|sold. | |
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|EDUCATION | |
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|Major: History | |
|Ohio State University | |
|Courses: | |
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|NOTES AND ACTIVITIES | |
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|Relevant Experiences and Accomplishments | |
|*ISO9000 Trained--Certified ISO9000 Auditor through R.V. Armstrong & Assoc. | |
|*Management/Supervision--Assembly line supervisor in Ford TCAP Chassis Dept. | |
|Trained, led, and managed 12 Variability Reduction Teams (VRTs) consisting of | |
|hourly, salaried production personnel, and product engineering personnel to | |
|contain and resolve customer dissatisfaction concerns. | |
|*Quality Process Trainer--Facilitated and taught over 150 hourly and salaried | |
|personnel in Statistical Process Control (SPC) at TCAP. Trained Auditors/Sorters | |
|on quality standards required when reviewing suspect parts at TCAP and at NCIC and| |
|Visteon. | |
|*Quality Program Accomplishments--Re-structured and developed TCAP Quality System | |
|in January 2007 when plant went to one shift and package buy-outs created 65% | |
|turnover in plant personnel. | |
|*Mentored Ford Customer Driven Quality Award program--7 winners in 7 years, with | |
|two written personally | |
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