Sales Quality Assurance

S. P radhan

M obile: +91-814*******

Email: p ******.*****@*****.*** SAP SD

Consultant

Professional Experience

A competent professional with 3.7 years of SAP R/3 experience in Sales and Distribution

(SD) as a Functional Consultant.

1.2 Years of domain experience in Sales and Marketing with PEPSICO.

Successfully carried out 2 full life cycle implementation and 2 Support project.

Excellent analytical (understanding business process), organizational, planning skills with

demonstrated abilities in leading motivated teams towards achieving organizational goals.

An effective communicator with exceptional client handling skills with the ability to relate to

people at any level of business.

SA P S D S k i l ls

Mapping enterprise structure th rough I MG customization.

Order Management : Creation of SD documents like – Inquiry, Quotation, Sales

order, Delivery and Billing documents extensively.

Configuration of Different Sales Document like -Cash Sales, Rush Order and Returns.

I tem category and schedule line category determination for various sales

scenarios with appropriate copy control .

Configuration of Partner determination, Material determination, free goods

determination with Listing & Exclusion.

Broad Knowledge in P r icing - Designing pricing procedure, Creation of

condition tables, access sequence, and condition types. Maintaining condition

records for condition types, and exclusion groups and condition supplements.

Configuration of C redit management, Revenue Account dete rmination

a nd Output determination.

Effective Knowledge on Availability Check and Incompletion Procedure.

Configuring special business process like Consignment, Batch Management,

a nd Thi rd Pa r ty order processing and intercompany sales.

Worked on Special functionalities like I tem Proposals and Product proposal with

make to order processing.

Data uploaded through B DC & LSMW.

Exceptionally worked on S tock T ransfer Order (STO).

Complete Knowledge o n Count ry I ndia Version (C I N) .

Complete familiar with F unctional testing.

Educational Qualification

Master in Business Administration (MBA) i n 2008 with Marketing and

F inance.

P roject Details

P roject – 3(Implementation with Support)

:

Organization K PIT Cummins Info systems

Client : ATUL Auto L td.

Environment : SD ECC 6.0

Role : SAP SD Consultant

Duration : May2011 to ti ll date

P roject Description

For more than two decades, ATUL GROUP is renowned as leading manufacturer of

t hree-wheeled commercial vehicles in the state of Gujarat. From common people's

favorite vehicle CHHAKADA to today's SHAKT I Atul Group had come a long way.

but passion did not end with success of 'chhakada'. The Group’s main focus was now

to engineer similar product for semi-urban and urban areas. Soon, 'Shakti' was on

t he road which proved to be a runaway success and other vehicles like Half Tonner,

Commercial 3-wheeler and more were also introduced under the brand name of

shakti .Now the tu rnover has been doubled approximately Rs. 1.5 Billion (US $30

M i llion).

Responsibilities in I mplementation

As a Process team member involved in Full life cycle implementation project which

i ncludes requirements gathering, customization, documentation, testing & t raining.

Worked on setting up and configuration of the complete sales organization

s tarting from the master data relevant configuration including sales until the

b illing part of the structure along with system changes.

Customized the sales document types and established links with i tem

categories and scheduled lines.

Customized the delivery document types with respective i tem categories,

b illing document types.

Customized Basic functions: P r icing procedure determination, Partner

Determination, C redit Management, Availability check and TOR, R oute

determination.

Customizing Account Det. procedure to facilitate proper interface between SD

and FI.

Configured consignment sales.

Documentation of test scripts and End user documentation and t raining.

Specially involved i n unit t esting a nd I n tegration testing .

Responsibilities in Support

SAP Post-L ive Implementation support related to SD

Frequent client interactions with the users to fix up the issues.

Handling severity issues and being resolved within SLA.

Handling Tickets relevant to the business processes: such as order processing,

complaints such as credit memo, debit memo and returns.

Communicating with the Quality Assurance/Development teams regarding

t he Issues.

P roject-2(Implementation)

Organization : Bigtech Consulting Services

Client : Talema Electronics (I) Pvt. L td.

Environment : SD ECC 6.0

Role : SAP SD Consultant

D uration : May2010 to Apr2011 (12 months)

P roject Description

Talema India is a core member of the TALEMA group, a worldwide leader in the

manufacture of Magnetic Components for Universal Application. Started in the

1989,Talema India has grown into a full strength, state - of - the art manufacturing

d ivision, producing Transformers, Chokes, Inductors and our production line

i ncludes an extensive range of Telecom and LAN magnetic, such as ISDN, 10Base-T,

E thernet Transformers for 100/1000 Base - T - to quote a few. With a skilled,

commit ted and well - qualified workforce of over 800 members, and 3 manufacturing

facilities equipped with modernized equipments, we cater to the ever changing

needs of our global customers. One of our salient features is that we have a Certified

C lass 100,000 clean room. Besides our own R&D expertise, we also inherit the r ich

expertise of our Talema Group Companies.

Responsibilities

Study of the current business processes vis a vis the mapping on the legacy system.

Conduct workshops to ar rive on the future state business processes in details.

Gap analysis and arrive on the actions to mitigate the same after discussions with

t he client.

Prepare the proof of concept on Sandbox and give demo to core team.

Mapping of the enterprise structure and complete sales cycle of various business

p rocesses such as Domestic Sales, Export sales, Sales Returns, Credit/ Debit Memo.

Finalization of Customer and related Material Master Fields with configuration.

M apping of the pricing requirements complete with condition types, condition

t ables, access sequence and pricing procedures for all the above business processes.

Configured output determination for sales document, delivery challan, pro-forma

i nvoice etc.

Conducted core team class room t raining followed by co-ordination of user t raining.

Conducted unit testing and integration testing successfully with sign-off.

Download legacy master data and furnish to core team for fur ther processing in the

p roper template.

Upload the cleaned master data into production client using LSMW.

Provide functional inputs to configure customized reports.

Carry out cutover activities for successful change over from legacy system to SAP.

Extend post go-live support to the customer and strive towards stabilization of the

system.

Project-1(Support)

Organization : B igtech Consulting Services

Client : COOPER Bussmann India Pvt. L td.

Environment : SD ECC 6.0

Role : SAP SD Consultant

Du ration : Jun2009 to Apr2010(11 months)

P roject Description

Cooper Bussmann Industries is a diversified global manufacturer of electrical

components and tools, The Company has eight operating divisions with leading

market share positions and world-class products and brands including: Bussmann

electrical and electronic fuses; Crouse-H inds and CEAG explosion-proof electrical

equipment.

Responsibilities

Handling of support t ickets towards i ts t imely resolution.

Understanding the business process & requirements from the client side.

Have done few credit management changes as per client’s requirement

Provided remote t raining to the end users on functionalities such as creating

condition record for special prices & how to maintain the output type in the billing

document.

Domain Experience

Company : PEPS ICO

Role : Customer Executive

Du ration : Apr2008 to may2009

Company Description

No.1 food & beverage business in I ndia: PepsiCo India has quickly grown to

become the country’s largest food and beverage business. PepsiCo entered India in

1989 and in a short period of 20 years has grown into the largest and one of the

fastest growing food & beverage business in the count ry. PepsiCo India’s growth has

been guided by PepsiCo’s global vision of “Performance with Purpose”. This means

t hat while businesses maximize shareholder value, they have a responsibility to all

t he stakeholders including the communities in which they operate, the consumers

t hey serve and the environment whose resources they use. PepsiCo India’s diverse

portfolio includes iconic brands like Pepsi, Lay’s, Kurkure, Tropicana 100%,

Gatorade, Quaker and young but immensely popular and fast growing brands such

as Nimbooz and Aliva.

Responsibilities

Involved in Pre-sales, Sales and Post-sales activity with customer satisfaction was

t he key.

Handing Distributors and Stock Points.

Achieved Primary and Secondary target with the help of sales force team.

Market visit and brand promotion as well.

Involved in marketing activities with the merchandising team.

Claim and Return management.

Market Penetration with new opportunities.

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