Customer Service San Francisco

Brieyen Parracino

860-***-****, ***********@*****.***, 531 38th Ave San Francisco, CA 94121

EDUCATION:

University of San Francisco (USF), San Francisco, CA

B.S.N. in Nursing

Expected Date Dec 2013

WORK EXPERIENCE:

Ziryab Mediterranean Grill, San Francisco, Ca

June 2012-Current

Waitress/Bartender

.Assists with customer's inquiries about menu items and

reservations availability

.Answers phones, sets sitting area

.Balances service between 1-8 tables at a time

Asqew Grill, San Francisco, CA

Dec. 2010- Sept. 2012

Shift Supervisor

.Daily restaurant deposits, cash and safe counting, created

deployment charts daily

.Handled $1,000-$4,000 in cash per shift

.Utilized customer service skills properly take care of

customers' complaints and orders

Office Depot, Wethersfield, Tucson, San Francisco

July 2007- June 2011

Customer Service Specialist

.Increased sales by providing information on related products

for each purchase

.Processed cash and credit transactions effectively and

efficiently

.Utilized excellent customer service skills to respond to all

any concerns

.Promoted Office Depot customer loyalty cards 20-30 daily sign-

ups

CERTIFICATIONS

Food Handlers, CA

January 2012

Healthcare Provider CPR & AED, American Heart Association, USF

December 2010

.Proper skills to properly use a AED

.Cognitive and skill evaluations for AHA healthcare provider

curriculum

C.N.A, Education Training of Wethersfield, CT

August 2009

Certification number NA9992170

.Assist elderly in daily activities

.Taking vital signs, monitoring patients including

inputs/outputs

EXPERIENCE

.Psychology rotation, John Muir, Walnut Creek, CA

.Group Therapy, vitals

.Assessments, education

.MedSurg Unit, Kaiser, San Francisco, CA

August 2011-Dec 2011

.Administered Medication, assisted in ADLs, procedures

.Charted on patients, and formulated plan of care

. Clinical SNF Unit, CPMC, San Francisco, CA

April 2011-May 2011

.Administered Medication

.Monitored patient's I/O's, vital signs

.Consulted with nurses on duty and charge nurse

SKILLS

.Proficient with computer programs such as Microsoft Office (PowerPoint,

Excel, and Word), Micros OS

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