BDS,MBA (Hospital Management) with exp in Quality Accreditation
Resume:
e-mail – **************@*****.***
Dr. Saurabh Ladha Phone no. - +91-957*******
Career Objective:
Seeking learning and challenging opportunities to develop a complete understanding of healthcare industry and to maximally contribute for the organization growth.
Qualification:
• Achieved Post Graduate Diploma of Hospital and Health Management (equivalent to MBA) from Institute of Health Management and Research, Jaipur: Jul’09 – May’11.
• Achieved Certificate in Medical Informatics from EHCF School of Medical Informatics: Sept’10
• Achieved Certificate in Quality Management at IHMR, Jaipur
• Achieved Bachelor of Dental Surgery from M.M. College of Dental Science and Research: Nov’08.
(1 year Rotational Internship in various dental departments during Bachelors of Dental Surgery coursework from Nov’07 – Dec’08.)
Employment and Experience History :
• Executive (Administration) at Narayana Hrudayalaya Hospital (JCI Accredited), Jaipur – Jan’12 to Present
Roles and Responsibility –
Quality Department:
Part of the JCI Core Quality Team and achieved JCI for Narayana Hrudayalaya Hospital, Jaipur
Conducted proactive risk assessment by using FMEA as a tool to improve patient safety
Develop, implement and monitor risk management activities
Worked for fire safety. Conducted fire drills in all area in the hospital, training of Hospital Staff on various topics e.g. : Fire Safety, HAZMAT, JCI, IPSG etc
Performing Gap Analysis for the Hospital in accordance with JCI standards and implementation of the processes to reduce non compliance
Conduct audits within the hospital to check on non compliance with JCI Standards and introduce corrective measures
Monitoring Quality Indicators of various departments
Organizing and facilitating various hospital committees meetings
• Management Trainee (Administration) at Narayana Hrudayalaya Hospital, Jaipur – Jan’11 to Jan’12
Roles and Responsibility –
Quality Department:
Performing Gap Analysis for the Hospital in accordance with JCI and NABH standards and implementation of the processes to reduce non compliance
Organizing and facilitating various hospital committees meetings
Hospital Management Information System:
Worked with HIS implementation Team for Evaluation, Process mapping, service mapping, training, implementation of HIS system in integration with Oracle ERP and for identifying the gaps and giving requirements during Software “GO-Live”
Hospital Operations:
Assisting Medical Administration in streamlining the hospital operations
Assisting top management in Facility management
Monitoring Hospital biomedical waste management practices and training of staff on the biomedical waste management practices
Monitoring the performance of medical staff
Assisting top management in handling legal compliances
• Internship at Narayana Hrudayalaya Hospital, Jaipur (Jan’11 to March’11)
Worked on:
Improving Biomedical waste Management at NH Jaipur through KAP study of hospital staff
• Summer Training at Artemis Health Institute, Gurgaon (May’10 to June’10)
Worked on:
Study of Clinical Quality Indicators under CQI
Improving “On time first case Surgery”
Waste reduction at General store and F&B to rationalize the cost
Patient Feedback Comment Analysis
• Winter Training: at IHMR Jaipur (Dec ’09)
Market Feasibility study for 500 Bedded multispecialty Narayana Hrudayalaya Hospital at Jaipur
• Dental surgeon : at JCD Dental College Sirsa: Mar’09 to July’09
• Dental surgeon : at Private dental clinic: Dec’08 to Mar’09
Area of Interest
• Hospital Quality Management
• Hospital Operations Management
• Hospital Management Information System
Work Skills:
• Computer Skills: Diploma in Computer Science from Excel InfoTech Ltd.
Paper and Poster Presented:
• Paper presentation :-
Won 3rd Prize for presenting paper on “Early prediction of Hospital Financial Distress: Using Balance Reporting System” at Pradanya 2010
• Poster Presentation :-
Presented poster on “Remote Monitoring an innovation in Hospital Information System” at Pradanya 2009
Conferences/Workshops Attended:
• Workshop on: “Application of Lean Six Sigma in Healthcare” at Academy of Hospital Administration in Jul ’10
• Quality Conclave 2010 at ARTEMIS Hospital, Gurgaon in May’10.
• 5th National Conference on “Leveraging Quality for Good Governance” by Quality Council of India in Feb’10
• National Conference “Innovations in Healthcare: Opportunities and Challenges” - PRADANYA, IHMR in Nov’09
Extra – Curricular:
• Won Gold Medal in Cricket and Table Tennis in “Sportsmania” at IHMR
• Participated actively in National Conference “Pradanya”
Personal Details :
• Age and Date of Birth: 27 (July 3, 1985)
• Sex: Male
• Nationality: Indian
• Marital Status: Married
• Languages Known: Hindi, English, and Punjabi
• Permanent Address: Ward no. 10, Ellenabad, Distt. Sirsa, Haryana (India) – 125102
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