Medical Quality Assurance

CHERYL IRENE RIGSBY

513-***-**** . **** E. US-** and 3 . Morrow, OH 45152 .

********@*****.***

. Highly organized and accurate Medical Transcriptionist with 20+ years

of experience serving hospitals and physicians as a medical language

specialist.

. Skilled at achieving a high level of accuracy while interpreting,

transcribing, and editing dictation for multiple accents and dialects,

including East Indian, Asian, Southern, English, Hispanic, and Middle

Eastern.

. Demonstrated ability to produce high-quality documentation in a timely

manner with meticulous attention to detail. Provides outstanding

administrative support, drawing on strengths in time management,

prioritization, and multitasking.

. Excellent written/verbal communication skills; interacts effectively

with people of diverse backgrounds and maintains strict client

confidentiality.

Technical Skills Summary

PowerScribe . PowerPath . Multiple Transcription Programs

Multiple Instant Text Programs . Scheduling Programs . Medical Record

Applications

Medical Record Scanners . Printers . MS Word . MS Excel .

PowerPoint

Professional Experience

Abrazo Healthcare, Phoenix, AZ 2005 - 2012

Medical Transcriptionist - Radiology and Pathology

< Transcribed radiology reports for hospital group including six hospitals.

< Utilized knowledge of medical terminology and diagnostic procedures to

ensure accurate transcription. Maintained strict client confidentiality.

< Directed transcription scheduling to ensure 24/7 coverage for

transcription needs.

< Coordinated Quality Assurance (QA) and training for new probationary

employees.

< Received cross-training in radiology scheduling/reception and Health

Information Management (HIM)/medical records departments.

< Organized all aspects of HIM department from chart assembly through QA

and physician liaison, as well as maintenance of HIM equipment, including

medical record scanners, computers, and printers.

< Gathered and prepared copies of requested medical records, adhering to

federal HIPAA guidelines when managing release of hospital information to

patients, hospitals, physicians, attorneys, and police.

< Recorded notes on client progress and updated records.

< Created training manual for HIM department and trained four new

employees.

Abrazo Healthcare - Paradise Valley Hospital, Phoenix, AZ 2001 - 2005

Medical Transcriptionist - Pathology (Per Diem)

< Provided transcription of pathology and autopsy reports.

< Typed physician personal correspondence. Edited content for grammar and

clarity to produce error-free documents in a timely manner.

< Maintained hard copy records.

< Distributed specimens for second opinions and consultations.

< Addressed phone and written requests for results.

< Performed histological duties as needed including gross preparation,

fixing tissue, cutting fixed specimens for slides, and staining.

CHERYL IRENE RIGSBY PAGE TWO

Professional experience

MedQuist, Phoenix, AZ 1996 - 2005

Medical Transcriptionist

< Transcribed medical reports including H&P, discharge summaries, ER, OP

reports, consultations, and pathology, as well as physician

correspondence. Performed QA when necessary.

MRC Group / Transcription Limited, Phoenix, AZ 1994 - 1996

Medical Transcriptionist

< Provided transcription of discharge summaries, H&P, ER, OP reports,

consultations, pathology, and physician correspondence. Performed QA

when necessary.

MetWest (Sonora Quest), Phoenix, AZ 1992 - 1994

Pathology Transcriptionist

< Transcribed pathology reports and physician correspondence.

< Maintained records including paper reports and specimen slides.

< Improved recordkeeping procedures for SnoMed coding reports by writing

a software program converting paper recording system to electronic.

< Received cross-training in histology and chemistry including handling

samples and running tests.

Professional Development

Association for Healthcare Documentation Integrity (AHDI), Modesto, CA

Credentialing Training, 2010, 2011

Abrazo Healthcare, Phoenix, AZ

HIPAA / Release of Information Training, 2009, 2010

Professional Associations

Member, Association for Healthcare Documentation Integrity (AHDI), 2010 -

Present

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