Customer Service Medical Billing

Bonnie Robinson, CMC. CPC.

**** *. **** ****** ****, Suite 100-246

Grand Prairie, TX. 75052

(Cell)-972-***-****

Email: *********@*********.***

Degree: Bachelor of Science in Business Management/

University of Phoenix

Certifications: CMC- Certified Medical Coder, PMI Practice

Management Institute CPC- Certified Professional

Coder, AAPC American Academy of Professional

Coders

Feb 10- present 1st IMPRESSION Medical Billing, Coding, and

Collections Services, LLC./ Dallas, Texas/ MEDICAL BILLING,

CODING, AND COLLECTIONS MANAGER, TRAINER, AND INSTRUCTOR.

Provide Physician and Hospital Billing, coding, and

Collections Services. Revenue Cycle Management, EMR,

Physician Accreditation and Credentialing, Staff Training,

Coding Consultant, Electronic Claims Submission, Insurance

follow-up, Generate and Mail outgoing Patient Statements,

Skip-Tracing, Post payments, Write-offs, Adjustments, and

generate Appeal Letters. Bill and file 2ndry claim

submission. Set-up patient payment plans and negotiations.

Medic, MacPractice, Medisoft, AdvantX, Lytec. Services

provided on temporary, permanent, contract, or as needed

basis.

Nov 05-Feb 2010 Baylor Medical University Hospital/ Dallas, Texas/ Medical

Billing/ Collections- SPECIAL PROJECTS TEAM LEAD. BILLING

TRAINER Non-Government Unit/ Bill and re-bill daily all

insurance claims accurately and completely. Preparing and

Submitting claim forms using UB92, UB04, and HCFA 1500.

Work claim edits daily for electronic and paper submission.

Skip-Tracing/ Collections/ Payment Negotiations. Self-Pay

Collections. Insurance follow-up and collections. Prepare /

Work Unbilled Revenue Report, Work EDI edits. Self-starter.

Team Floater for nine Baylor Hospitals. Trac, Patcom,

Xclaims, Meditech systems.

Nov 04-Oct 05 Thorek Hospital/ Chicago, Illinois/ ER Unit

Secretary/Admitting Rep/Outpatient Registrar/Direct

Admissions Clerk/ Patient registration, update all

demographics and obtain insurance information. Inpatient

admissions. ICD-9, CPT-4 Coding. Register Outpatient X-rays

& lab orders. Meditech EHR systems.

April 00-Aug 01 Focused Healthcare Strategies/ Richmond, Virginia/ACCOUNT

SPECIALIST/ Hospital billing, physician billing and self-

pay billing. Insurance follow-up, Skip-Tracing, and

Collections. Customer service. Commercial Carriers.

Aug 98-April 00 J. K. Harris & Company/ Charleston, South Carolina/

FINANCIAL CONSULTANT/ Departmental billing and coding.

Team trainer and leader. Financial advisor and mediator for

clients with tax assessments, liabilities, liens with

Internal Revenue Service. Skip-Tracing, Collections, and

Data Entry.

Oct 96-Aug 98 Medical University South Carolina Hospital/

Charleston, South Carolina/

FINANCIAL BILLING COORDINATOR/

Departmental billing, insurance follow up, keypunching,

coding pharmacy charges, registration, phones, data entry,

customer service.

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