Medical Service

Jessica L. Schoening

**** ********* **., *** ***, IA, 51566 – Phone: 515-***-**** – Email: **********@*****.***

Education

Iowa State University – Ames, IA

Bachelor of Animal Ecology – Pre-vet/Wildlife Care

Graduation Date: May 2012

Receptionist Employment

Veterinary Assistant/Receptionist, Pet Medical Center of Ames, Ames, IA (August 2010 – May 2012)

• Receiving telephone calls and visitors to the office

• Scheduling appointments, surgeries, boarding, and other various meetings/appointments on computer

• Educating clients in Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.

• Performing daily chores including kennel, mopping, cleaning, and nursing care

• Providing veterinary assistance when needed

• Entering data on medical history, client forms, and other various statistics

• Quickly and accurately shifting attention among multiple tasks under distracting conditions

• Assisting vet during appointments with handling, administering vaccines, surgery, and other duties assigned

• Cash register duties including end of day deposit inventory

• Providing daily outstanding guest service with a positive attitude and high level of energy in fast paced environment

Counter Control, Perfect Games, Ames, IA (2009-2011)

• Greeting and informing guests of center services, promotions, and prices.

• Selling center services (specials, leagues, tournaments, bar, food)

• Properly assigning guests to lanes, taking reservations, and managing waiting lists when necessary

• Keeping track of open play lanes and assigning to customers

• Operating register, control panel, computer, and P/A

• Handling customer telephone inquiries and complaints

• Maintaining records of daily operation, as required

• Handling cash transactions in accordance with company policies and procedures

• Providing friendly, courteous, polite, and helpful guest service

Counter Control/Receptionist, Red Oak Lanes, Red Oak, IA (2003-2008)

• Assisting head coach in coaching bowling to children ages 5-18

• Data entering on BLS computer systems

• Creating advertisements, signs, menus, and other various documents

• Cashier, cooking, bartending, and waitressing duties

• Answering phones, scheduling, and other various secretary tasks

Work Experience with Animals

Animal Care Intern, Henry Doorly Zoo Omaha, NE (May – August 2010)

• Maintaining animal care, cage cleaning, and feeding

• Providing animals with appropriate enrichment, husbandry, and habitats

• Hands-on experience in operant conditioning training animals

• Providing short educational presentations with various animals to the public

• Participating in capturing, restraining, and moving animals

Skills & Activities

• Ability to work in all types of environments

• Accurate and fast typist

• Perform well in teams and in individual work setting

• Efficient multi-tasking skills

• Excessive organizational abilities

• Strong computer skills

• Excellent written and verbal communication skills

• Quick problem solving talents

Contact this candidate