Timothy M Northcutt
Battle Creek, MI 49015
Summary:
• Proficient manager who has directed and managed up to 30 professional, technical and support staff, as well as managing multiple operating budgets in excess of one million dollars.
• Responsible for the training and development of staff; specializing in customer service and standard operating procedures.
Education and Professional Development:
• Masters of Business Administration specializing in HR Management, Ashford University, Clinton, IA, August 2011
• Bachelor of Arts Social Science concentration in Education, Ashford University, Clinton, IA, Graduated Magna Cum Laude, June 2009
• Associate of Science Industrial Management Technology, St. John’s River Community College, Palatka, Florida, Graduated Cum Laude, April 2008
• Certified Timeshare Supervisor, American Resort Development Association, June 2005
• M-201: Facilities Management, Community Associate Institute, April 2005
• Honorable Discharge, United States Air Force, October 2002
• EPA Certified Universal Technician, May 1998 from ESCO Institute
Professional Experience:
General Manager, RJ Hospitality, Inc., Comfort Inn, Battle Creek, MI
• Responsible for the management of the day to day operations and to effectively maintain all hotel facilities, equipment, and property.
• Oversee housekeeping, front desk, maintenance and grounds staff for job completion, counseling, scheduling, and performance evaluations.
• Responsible for accounting, banking and revenue reporting.
Assistant General Manager, Homewood Suites by Hilton, Jacksonville, FL
• Managed the housekeeping and maintenance departments for job completion, counseling, schedules and performance evaluations.
• Directed day to day operations, reporting, and accounting in the absence of the General Manager.
• Develop an orientation program for new and existing associates to maximize customer satisfaction and Hilton standards of operation.
General Manager, Days Inn Historical, St Augustine, FL
• Developed and monitored annual operating budget; preparing monthly, quarterly and year-end projections, reports, and forecasts.
• Responsible for hiring, training and retention of all hotel staff.
Maintenance Manager, Grande Villas @ World Golf Village, Bluegreen Corp., St. Augustine, FL
• Managed the maintenance and grounds departments for job completion, counseling, schedules and performance evaluations.
• Responsible for multiple budgets, including reserves and contractor coordination.
• Directed day to day operations in the absence of the General Manager.