Customer Service Quality Assurance

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From: *kendall carr*

Date: Sunday, November 18, 2012

Subject:

To: *********.***@*****************.***

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From: "kendall carr" <*****.******@*****.*** <javascript:_e 'cvml',

'*****.******@*****.***

Date: Nov 13, 2012 12:44 PM

Subject: Fwd: ***.****@*******.*** <javascript:_e 'cvml',

'***.****@*******.***

To: <***.****@*******.*** <javascript:_e 'cvml',

'***.****@*******.***

Forwarded message

From: "kendall carr" <*****.******@*****.*** <javascript:_e 'cvml',

'*****.******@*****.***

Date: Mar 31, 2012 1:07 PM

Subject:

To: <***********@*****.*** <javascript:_e 'cvml',

'***********@*****.***

Kendall Gibson¬-

2419 Keaton ave. Charlotte NC 28269

(T) 704-***-**** (E) *****.******@*****.*** <javascript:_e 'cvml',

'*****.******@*****.***

Summary

Career objective looking to join a stable company that would give you a

chance to learn more and therefore enhance your skills in the field

utilizing my current skills and experience

Highlights

• Fast learner

• Strategic thinker

• Initiative to work independently

• Interpersonal skills

• Organizational skills

• Assembly line production

• Production procedures

Work Experience

11/2011 - Current FedEx Charlotte, Charlotte

Warehouse Package handler/unloder

Actively suggested operational improvements to enhance quality, improve

production

Times and reduce costs. Liaised between customers and manufacturing to

design new

Product. Adjusted machine feed and speed if machine malfunctioned and

motivated

Staff and management. Started up and shut down processing equipment. Worked

with

Managers to implement the company's policies and goals. Make sure that

products

Were produced on time and are of good quality. Ensured that all health and

safety

Guidelines were followed. Responsible for achieving production requirements.

Maintained necessary level of communication. Helped achieve company goals by

Supporting workers.

05/2011 - 11/2011 National Alamo/Enterprise Charlotte, NC

Auto detailer/ Shutter

Motivated staff and management. Set up and operated production equipment in

Accordance, reviewed the performance of subordinates. and standard operating

Procedures. Set and monitored product standards, to ensure the quality of

all finished

Products. Worked with managers to implement the company's policies and

Goals. Planned and laid out work to meet production and schedule

requirements.

2010 - 2011 ADT HOME SECURITY- SALES Charlotte, NC

• Provides premium customer service Present customers with ADT presentation

Conducted door to door sales Write up customer proposal Consistently exceed

Sales goals.

2006 - 2010 Charlotte, NC

Zaxby’s- Head cook and cashier

• Successfully trained over 160 store employees Manage daily production of

15 staff members Knowledgeable of the various Zaxby’s recipes Maintained

97% average on quality assurance Fulfilled customer orders in a fast pace

environment Conduct inventory of food products and supplies Worked under

strict deadline schedules with attention to detail.

01/2008 - 01/2009

Education

SMX Charlotte, NC

• Fulfilled customers orders Picked, packed, shipped certified forklift

operator Maintained overall appearance of the warehouse Ensured OSHA safety

standards were met daily Worked as a team player to accomplish goals.

Assisted machine operators with finished pieces. Adjusted machine feed and

speed if machine malfunctioned. Helped achieve company goals by supporting

production workers. Maintained proper stock levels on a line. Made sure

that products were produced on time and are of good quality.

2008 North Mecklenburg High School, Huntersville, North Carolina,

Mecklenburg

Diploma

Central Piedmont Community College

Journalism

Associates of Art 2008-2010

Accounting

Associates of Business 2011-Present

Contact this candidate