Customer Service Administrative Assistant

Margo McIntosh

Job Objective: Full time employment position in an office environment.

Experience:

Employer: City of Santa Rosa

Job Title: Senior Administrative Assistant

Dates: January 1990 – December 2010

Depts: Utility Billing

January 1990 – February 1995

IT Dept.

February 1995 – June 2005

Public Works Dept. Fleet Services

June 2005 – December 2010

Duties: Customer Service to the office staff, City employees & outside vendors,

receptionist, typing letters in Word, travel arrangements, record keeping of

attendance & training classes, scheduled meetings in Outlook, email, set

up training classes with vendors, scheduled employees city-wide to attend

training classes, ordered office supplies, filing, answered phone, updating

& production of the city-wide phone directory, distribution of reports to

departments, administration of the voice mail system, some administration

of the PBX, payment requests, yearly update of AT&T government pages,

data entry, purchase requisitions

Reason for Leaving: Retired

References: Available on request.

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