Customer Service Sales Representative
Resume:
Jewel Jones
Allentown, PA ****3
*****.******@*****.***
Objective
An entry level position in the commercial driving industry, my aim would be to gain knowledge and experience
in the field to further my career.
Skills
• Ability to work independently and as a cooperative team member
• Reliable
• Attention to detail
• Hard-working
• Exceptional customer service
Education
Liberty High School Bethlehem, PA
High School Diploma June 2006
Training and Licensure
• Commercial Driver License Class A
Doubles/Triples
Hazmat
Tanker
Air brakes
• Forklift Certification
Experience
Technical Representative 02/2010 - Present
T-Mobile Allentown, PA
o Marketed products and services features to customers
o Assisted customer with technical issues on their device
o Provided high quality customer service experience for the customer
o Provided floor support for other technical representatives
Sales Representative 06/2008 - 01/2010
K&S Communications Allentown, PA
o Assisted customers with purchasing devices
o Online bill pay
o Managed inventory
o Responsible for the opening and closing of store
Customer Service Representative 11/2007 - 04/2008
Synchronoss Bethlehem, PA
o Processed online orders for Sprint customers
o Provided high quality customer service
o Followed up with customers to confirm information
o Provided floor support for other respresentatives
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