Desiree Johnson
************@*****.***
713-***-**** (mobile)
Houston, Texas
Summary
Customer service associate for over 6 years. A patient listener who focuses on clients and their needs. Organized and detail-oriented. Enjoys scheduling appointments, verifying clients personal information, and posting payments to their accounts.
Career Highlights
Beauty Consultant
Beauty First
August 2006 - Present (6 years 3 months)
ANSWERING MULTI LINED PHONES, SCHEDULING APPOINTMENTS, KNOWLEDGE OF CREDIT CARD MACHINES, FAXING AND RECEIVING FAXES, ORDERING SALON SUPPLIES, CLEANING RESTROOM FACILITIES, TAKING OUT TRASH, TRANSFERRING PRODUCTS BETWEEN STORES, HANDLING LARGE SUMS OF MONEY, MAKING DEPOSITS, ACTING AS LIASION BETWEEN CLIENTS AND SALON PROFESSIONALS, MAKING COFFEE, AND TAKING PHONE ORDERS
ATHLETIC STAFF
THE DOWNTOWN CLUB
February 2005 - August 2006 (1 years 6 months) • Houston, TX
CLEANING THE GYM, FOLDING TOWELS, WASHING TOWELS, MAKING COFFEE, ASSISTING IN DAY CARE AREA, WIPING DOWN WORK OUT EQUIPMENT, TAKING OUT TRASH, AND ARRANGING FOR MEMBERS USAGE
Administrative Assistant
Family Services of Greater Houston
May 2005 - September 2005 (4 months)
FAXING DOCUMENTS, ORDERING OFFICE SUPPLIES, ANSWERING MULTI LINED PHONES, SORTING MAIL, COLLECTING TIME SHEETS, MAKING COFFEE, LOADING AND UNLOADING DISHWASHER, KEEPING LOBBY NEAT, KNOWLEDGE OF A POSTAGE METER AND ACTING AS A LIASION BETWEEN PATIENTS AND HEALTHCARE PROFESSIONALS
Education
JESSE H JONES SR. HIGH
High School or equivalent
Earned diploma
1999 - 2003
Skills
OPERATING FAX MACHINE (Expert)
OPERATING CREDIT CARD MACHINE (Expert)
OPERATING COMPUTERS (Expert)
Excellent customer service (Expert)
Microsoft Office Excel (Expert)
Microsoft Office Powerpoint (Expert)
Microsoft (Expert)
Copier (Expert)
PITNEY BOWES Postage Machine (Intermediate)
References
Falon Williams
Substitute Teacher
Professional
Felicia Ellis
Probation Officer, Harris County
Personal
Shawna Peterson
Personal Assistant
Professional
Guadalupe Perez
Administrative Assistant, HISD
Professional