Management Front Office
Resume:
Aditya Pisal
Shree Gajanan Darshan CHS,
Navi Mumbai – 400706, INDIA
E-mail: ******.*****@*****.***
Sub: To offer my candidature for a suitable position in your esteemed organization.
Dear Sir or Madam,
I am writing to express my interest in your leading well known organization. And have
enclosed my resume for your kind consideration.
Some of my relevant experience is listed below.
1. Front Office Management Experience:
Background includes more than 2 years of dealing with candidates/customers’ in-person
and by-phone. In addition, ensure high quality services, resulting in service delight and optimum
resource utilization for maximum service quality.
• Telecommunication Skills:
My current position involves answering and directing calls & converting enquiries into
admission. I am also having sound academic back gained with communication skills.
• Customer Relationship:
I interact with the candidates/customers’ to understand their requirements and
customize the product and services accordingly.
My goal is to transit my enthusiasm, creativity & experience into a position, where I
continue to provide the strategic and tactical leadership critical to retaining valued customers of an
organization. I am certain that my presence in your team will prove to be beneficial to your
organization. I look forward to discuss how my experience and abilities match your requirements.
Please contact me at the address above or by phone at (099********).
Thanks for sparing your valuable time and waiting for the response from your side.
Sincerely,
Aditya Pisal.
Enclosure: Resume
ADITYA PISAL
SHREE GAJANAN DARSHAN CHS, E-7, 1:3, SANPADA,
NAVI MUMBAI – 400706, INDIA.
E-mail: ******.*****@*****.***
Mobile: +91-996*******
CAREER OBJECTIVE
I aspire to attain the right position that would use my academic skills and experience whereby
serving the organization honestly, facilitating the organization with the best of service, in a friendly
and professional manner. I look forward to fit into a suitable organization, which would my
practical knowledge and allow scope for upward movement.
AREA OF EXPERTISE
Operations:
Expertise in handling a diverse range of operations.
Comprehensive knowledge in all aspects of Front Office Management, Housekeeping,
Vendor Management, Event Management, Transport Management.
Excellent written, communication, inter personal, liaison and problem solving skills
with the ability to work in multi cultural environment.
Client Servicing:
Ensure high quality services, resulting in service delight and optimum resource
utilization for maximum service quality.
Interact with the client to understand their requirements and customize the product and
services accordingly.
Good Time and Task management skills.
WORK EXPERINCE
1) Employed in The Chopras Private Ltd from May 2010 – Till Date
Joined as Front Office Executive & currently working as Sr. Front Office Executive
Job Responsibilities:
• Monitor front office personnel to ensure guests receive prompt, cordial attention and
personal recognition.
• Answer telephone, screen and direct calls.
• Answering Calls everyday related to admissions.
• Converting enquiries into admission and counseling candidates.
• Capable of handling angry customers regarding missed confirmation date.
• Help filling the important documents into the system and mailing them to the respective
places.
• Created a work environment that promoted teamwork, recognition, mutual respect.
• Performed all front office duties when necessary.
• Prepared front office activity reports for review.
• Discipline, counsel and coach juniors if necessary, using proper techniques and
documentation
• Dealing with complaints and handling them.
• Communication and coordination with other department
EDUCATIONAL QUALIFICATION
April 2012: Bachelor in International Hotel Management & Catering Technology
ITM Institute of Technology & Management
Queen Margaret University, Edinburgh
Full-time Education
April 2009: HSC (Science)
Karmaveer Bhaurao Patil College of Commerce, Science & Arts
Mumbai University
April 2007: SSC
Modern School
Mumbai University
ADDITIONAL QUALIFICATION
• Pursuing Post Graduate Diploma in Event Management from EMDI
(Institute for Media & Communication)
• Successfully completed six months Training at “The Four Points by Sherton - Vashi”
• Successfully completed one month Training at “ITC Grand Maratha – Andheri”
• Worked with the Food & Beverage Department during the IPL matches.
PERSONAL DETAILS
Date of birth : 28-01-1989
Sex : Male
Marital status : Single
Name of father : Subhash Pisal
Nationality : Indian
Passport : Yes
Known Language : English, Hindi, Marathi
Other interests : Interacting with people, Listening music
Declaration:
I hereby declare that above information is correct to the best of my knowledge and belief.
Aditya Pisal.
Contact this candidate