Sales Manager
Resume:
Carlos E. Duarte Sr.
***** **** **** *. ***********, FL 33470
*****@*******.***
SUMMARY OF QUALIFICATION
• Entrepreneur and problem solver with good negotiation skills. Over 20 years of solid commercial
and technical sales experience providing to worldwide customers comprehensive service, quality
and support.
• Responsible for interfacing with customers prior to and/or after sale, developing and maintaining
positive customer relations, and coordinating with various functions within the company to
ensure customer requests are handled appropriately and in a timely manner.
• Communicate regularly with sales and manufacturing on quote, order, delivery and miscellaneous
customer satisfaction actions and issues. Influence production and shipping schedules to meet the
customer’s needs. Communicates information, both written and verbal, in a clear, concise and
professional manner.
• Comply with policies, procedures, code of business conduct, and performance standards, as well
as, applicable regulations and licensing requirements.
• Participate in negotiation in support of sales and contracts. Support administration of new
programs (pre-productions) and start-ups. Lead on-site and off-site program review meetings with
customers.
• Committed to providing strategic market planning to customer business development
• Dynamic and productive personality ready to accept new challenges.
PROFESSIONAL EXPERIENCE
Universal Industries Ltd., Inc. – Boynton Beach, FL. May 2006 – Present
International Sales Manager – Aircrafts parts, engines and components. Metals and alloys for
aviation industry.
561-***-**** *****@*******.***
Page 2. Carlos Duarte.
• Establish and maintain international aerospace and defense customers as commercial
airlines, military institutions, FAA repair stations and brokers. This position has the
authority to substantially affect the relationship between the company and a customer,
either from financial standpoint or product standpoint.
• Coordinate RFQ activities including accurate, consistent pricing and lead time information
within customer’s requested timeframe. For quotes up to level of authority, make pricing
decisions based on strategic input from sales, pricing guidelines, and historical price data.
Support customer’s forecast requirements and dealing discounts.
• Quoting and selling aircraft engines, fixed and rotary wings; Rotables and Consumables parts,
factory new (FN), OEM excess (NS) aircraft parts, AN/NAS/MS mil-spec hardware, aircraft
alloys, and electronics components as well.
• Sourcing special parts based on designs/blueprints at the lowest possible price, with minimal
lead-time.
• Work with DLA-BSM Internet Bid Board System (BSM DIBBS)
• Quoting, invoicing and follow up post sale.
WaterSystems International. - West Palm Beach, FL.
July 1996 – June 2006
International Sales Engineer – Filters, Softeners and Reverse Osmosis Systems.
• Strategic market planning to increase sales of commercial and industrial water systems
purification. Managing projects from the very first step up to the start up, working together
with customers in design adjustments based on costs budget and lead times.
• Water analysis, sizing, distributions and applications of equipment for the best quality
product water.
• For quotes above level of authority, recommend pricing to Sales/Marketing based on
history, costs, and current business conditions. Follow-up with customers and revise
quotes where appropriate to ensure quote meets customer’s needs with the intent of turning
quotes into sales.
• Review purchase orders and process subsequent sales orders to ensure are complete and
accurate. Provide acknowledgements and issue discrepancy notices when applicable and
follow-up accordingly.
561-***-**** *****@*******.***
Page 3. Carlos Duarte.
Bay Parts – West Palm Bach, FL.
January 1994 – March 1996
International Sales Manager – Heavy Equipment Machinery, Construction and Agriculture,
Components and Parts.
• Searching potential customers. Quoting, invoicing and follow up post sale for Equipments,
engine and transmission parts, filters, drivetrain, converters, undercarriage for construction
and agriculture tractors.
• Provide accurate and timely information to customers regarding their orders, schedule
changes, purchase orders changes, shipping information, backorders and additional
needs.
• Coordinate resolution of quality, technical, pricing, and invoicing issues.
EDUCATION AND TRAINING
• Universal Industries - Aircraft Engines and Parts Sales. Inventory Control
• WaterSystems Int’l – Water Pretreatment Sizing and Sales
• Universidad SurColombiana – Colombia, Business Administration
• Caterpillar, Colombia. Parts Inventory Control
• Caterpillar, Colombia. Sales and Marketing Programs
• Philips de Colombia, Marketing and Sales II
• Philips de Colombia, Marketing and Sales I
SKILLS
• PC, Microsoft Office, Outlook, QuoteWorks.
• PartsBase, ILS, DataAccess, PartsLogistics
• Fluent in Spanish
REFERENCES Available upon request.
Contact this candidate