Customer Service Assistant

Location:

Posted:

December 04, 2012

David W. Bolt

678-***-**** *****@****.***

PROFESSIONAL OVERVIEW

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Detail-oriented and driven Executive Assistant with 3+ years proven expertise in problem

solving and managing daily office functions. My areas of expertise include but are not

limited to: bookkeeping, tax accounting, and shipping/receiving.

EXPERIENCE

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May-2009 to Nov. 2012

Operations Assistant- One World Inc.

Responsible for every facet of a pharmaceutical order from international customers that included

producing sales orders, shipping documentation via FedEx, UPS and other freight forwarders,

export permits, documentation, billing customers and processing vendor invoices.

Guest Services Representative- ESH June-2006 to Jan. 2009

Responsible for front desk operations of a 150 room hotel that included checking guest both in and

out, scheduling housekeeping and guest complaint resolution.

Assistant Dir. of Operations- RMS Titanic Inc. Aug, 2004 to May 2006

In this unique position I was responsible for the daily operations of the traveling display of the

artifacts from the "Titanic". This included scheduling group tours, training docents, and

maintaining a complete gift shop.

Tax Accountant- American Tax Dec. 1993 to June 2004

Oversaw daily office operations for staff of 8 employees. Provided efficient customer service to

clients. Successfully handled 100 to 150 individual tax returns per day.

General Manager- Circle K Corp June 1985 to Nov. 1993

Responsible for the day to day operation of a busy convenience store. My duties included

but were not limited to, employee hiring and training, scheduling, maintaining inventory

and loss prevention.

EDUCATION

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1985

St Rose of Lima CAB- Diploma

UCLA- BBA Business Administration 1989

References available upon request.