Sales Manager

Robert L. Holland

SUMMARY

Real Estate Broker (currently hold multiple licenses)

Excellent written and verbal communication skills

Able to solve problems and compromise through conflict resolution

Experience drafting, negotiating and monitoring contracts

Conceive, budget, initiate and track through sales and marketing

Able to understand, establish and maintain compliance

Able to establish, monitor, maintain customer relations

Conceive, plan and host events

Experience supervising people and able to coordinate, monitor, review and

motivate

Able to develop, administer and recast budgets

Collect, collate, interpret, monitor data

Professionally involved in aspects of the real estate business, including

marketing, sales, leasing, management, development, and ownership

Guided new residential communities and commercial projects from

conceptualization and the initial land search through permitting,

development, construction and occupancy by an end-user

Leased, listed, sold and re-sold thousands of residential and commercial

units, including many with complicating factors (liens, encumbrances, short

sales and foreclosures)

Actively participated in all these transactions, often being called upon to

resolve issues encountered with buyer and seller expectations, contract

interpretation, legal documentation, financing, title insurance,

jurisdictional/environmental concerns, etc

Maintained a personal and corporate reputation of honesty and integrity

Earned various honors over the years and have served on numerous boards of

directors, both in real estate and civic capacities

EDUCATION

Rutgers University

1975

Bachelor of Arts: Sociology

SKILLS

Microsoft Office: Word, Excel, PowerPoint, Outlook

Loss Mitigation: Equator, CROSS, Sharepoint, File Net, HELOCAM, AS400,

iSeries, ASIS, RMS, ALS

EXPERIENCE

Bank of America (BOA) 2011-2012 current

Short Sale Negotiator

Front-line negotiator, facilitating loss mitigation and short sales via

written and verbal communication skills

Managed portfolios, from file submittal to approval, ranging in size from

25 -100+ properties

Interact daily with Realtors, authorized 3rd parties, attorneys, other

negotiators, borrowers, sellers, mortgage insurance companies, and

Investors

Primary Investor experience with FNMA and Bank of America HELOC (tangental

experience with FHLMC, FHA, VA, Conventional)

Use a variety of computer programs/systems to initiate, monitor, negotiate,

document, loss mitigate and transact the short sale process

Responsible for collecting and reviewing financial documentation (tax

returns, 4506-T, financial statements, profit and loss, etc.) required on

Judgemental, PMI, and specialty loans

Familiar with corporate organizational documents ( Articles of

Incorporation, LLCs, etc.)

Responsible for utilizing a multi-faceted, tracking and reporting matrix

regarding production, performance and file status

Comfortable in a flexible, ever-changing and fast-paced work place

Customer service oriented, capable of "getting in step" with most customers

or clients quickly

Have experience operating in a paperless environment

Team player, familiar with maintaining the company brand and reputation

Marsh Landing Realty (MLR) 1996 - 2011

General Sales Manager / Broker / Owner

All aspects of the business, including recruiting, hiring, training, sales,

marketing, advertising, budgeting, branding, closings and management

Other duties included bidding, negotiating, executing and maintaining

vendor agreements (maintenance, repair, insurance, etc.)

Monitoring all professional/business license requirements, and establishing

corporate policy standards

MLR was originally an on-site developer office focused primarily on high-

end residential home and home site sales

Beginning in 1996, commenced a long-term transition to a general brokerage

firm, incorporating resale products and expanding beyond "the gates of the

Marsh Landing community" to encompass all of northeast Florida

MLR set a record annual sales volume of $110 million, producing revenues in

excess of $1 million, on an annual budget of $700 thousand

Personally handled all commercial and developer accounts, including

conceptualization, land planning, permitting, pricing, listing, sales,

negotiating, tracking, closing, data collection and follow-up

Examples include: the Marsh Landing Business Park (25 acres, 15 parcels)

and North Island (a 47-unit, upscale residential community, crossing both

wetlands and county lines, based upon an exclusive "gate-within-a-gate"

concept)

Negotiated and directed the design, construction and sale of several

builder-developer (joint venture) speculative homes

Also partnered in the design, construction, management, ownership and sale

of the 10,000 square foot office building

Holland and Associates 1992 -

1996

President / Broker / Sole Proprietor

Collaborated with multiple, residential and commercial, developers on the

conceptualization, market study, land search, feasibility, zoning,

permitting, environmental study, acquisition, design, marketing and sales

of numerous sites

Consulting efforts include: a large amenities residential community, South

Hampton (900 acre, mixed-use PUD), and several commercial in-fill projects,

the Ponte Vedra Business Center (3.62 acres, 3 parcels), Executive Way (9.8

acres, 8 parcels) and Hampton Court (10 acres, 9 parcels), all developed,

subdivided and sold to end users

Successfully negotiated, contracted and closed the following national /

regional end-users: Merrill Lynch, Walgreens, Baptist Medical and

SouthTrust Bank

Represented tenants with locating, leasing and occupying office space

Arvida Corporation 1989 - 1991

Sales Manager

Managed the daily operations of 23 sales agents, 18 builders, and an

administrative staff of 5+, at 2 locations Sawgrass Village and the

Sawgrass Marriott hotel

Developed and administered operating budgets in excess of $500 thousand

Shepherded the release of 7 new communities of varied product types (single

family, patio homes, condominiums, home sites) and price ranges ($35,000 -

over $1 million), all within one year

Personally responsible for all builder home site purchases, including

pricing, negotiating, contracting, tracking and closing

Managed a leasing department, both long and short-term rentals

Contributed directly to Arvida's $500 million decade as a manager and

salesman

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