CITIBANK, N.A. - JAN **** to Present
Citibank - Branch Manager/Vice President
- Retail Bank manager supervising a staff of 9 employees
- Deposit base consists of 70% commercial/30% residential
- Branch deposits exceed $200MM
- Training of staff on salesforce for various tracking of products and
services
CitiMortgage
Salesforce.com - Subject matter expert for salesforce training, a sales
tracking software upgrade.
Home Lending Consultant, interactive with Real Estate Attorneys and title
companies on behalf of clients/prospect residential mortgages.
City National Bank - Treasury Services/Business Developer 10/2010-9/2011
- Develop /grow deposit base for specific industries related to real
estate
Financial Intermediary Representative (10/06 - 2010)
Training- subject matter expert for staff training of Siebel for
departmental employees across the country
Relationship management of companies within the categories of: Money
Managers, Insurance companies, Real Estate companies/Real Estate Management
companies, Exchange companies and Title/Abstract companies. This
specialized unit is a segment which covers a national territory. Job
responsibilities include improving the overall operating efficiency of
these types of companies through specialized solutions specific to each
industry.
. Increased overall liabilities over 10% per year.
. Sold various Treasury products working with Cash Management partners.
. Produced portfolio annual revenue by 10% per year.
. Increased assets by 10% per year.
Area Manager (06/04 to 09/06)
Commercial Banking Group area manager covering portions of Long Island
with a team of nineteen Relationship Managers responsible for business
development.
Responsibilities include growth of core goals in assets, liabilities,
leasing and cash management. Expansion of business network through
organizational involvement and CPA/Attorney client referrals.
. Taught fiscal management approach to develop client business and COI
event planning for Attorney's, CPA's and Real Estate professionals.
. Training of staff on all new and enhanced online conversion systems
including sales tracking for business development purposes.
Group Vice President/Healthcare Regional BD Officer (10/01 to 06/04)
Responsibilities include increasing market share within the healthcare
industry through the utilization of specific product services and
healthcare related programs. Seek out and develop relationships with
medical societies, law firms and CPA firms who maintain a large medical
client base, which enables me to significantly impact business development
through the tri-state area.
Supervisory duties include healthcare training of key branch employees as
specialists to support the healthcare growth initiative.
Training included responsibility for overseeing the development of 64
branches, which includes supervising approximately 150 employees.
Created a database referral resource for business clients, which includes
medical professionals.
Instrumental in the development of a Healthcare Resource Book.
Instructor/teacher of business development techniques, which includes how
to develop business, centers for referral resources, following the sales
process etc. for all types of business and not exclusively for the
healthcare industry.
Writer of seminars for business development purposes.
Vice President/Branch Manager (01/88 to 10/01)
Supervised/trained a staff of 25 while maintaining complete overall
responsibility for branch management and image. Responsible for adherence
to existing legislation, bank policies and procedures, service and staff
development. Established a positive climate to achieve corporate
objectives. Maintained the existing client base through a needs based
selling approach.
Responsibilities included asset, liability and fee income growth.
Received annual recognition for branch sales growth.
Business development of trading area by conducting ongoing branch meetings
that brought in CPA's and Attorneys on a monthly basis for seminars that
added value to their practices. Developed referral relationships with
these significant resources, which increased assets, liabilities and fee
income.
Corporate Training/Subject Matter Expert (01/78 to present - on-going)
Worked in the Corporate Training Department as an instructor and continued
my training responsibilities to date within my various positions as
follows:
Efficiency experts to simulate staff reductions through attrition, working
with outside vendors hired by the bank to assist in FTE expense reduction.
Business development classes to Commercial Relationship Managers in Small
Business segment.
Taught Siebel sales management tracking system via bank webinar for
business call reports, new accounts, product cross-sells, lead generation
for clients/prospects and centers of influence including Attorney and CPA
leads.
Product training for retail and commercial bank products.
Teller Training in a classroom setting using online teller system specific
to bank (responsibilities included; hiring/training/placing and performance
management).
Branch on-line system enhancement training in a classroom setting defined
as new account and online maintenance.
Automated on-line expense reporting system via webinar.
Policy and Procedure writing.
Sales Force software training
EDUCATION
Consumer Bankers Association
Graduate School of Retail Bank Management
7/02
AS Degree Banking - Suffolk Community College
6/01
Management School for Career Development
5/99
Stroble Associates for Accounting Studies
5/99
Buck Bierley seminars for business development
1/90
LICENSES
New York State Life and Health Insurance
Series 7
Series 63
Notary Public
Real Estate Agent License
References
Susan Ring, 1st VP/Assistant Director
Astoria Federal Savings
One Astoria Federal Plaza
Lake Success, NY 11042-1085
(w) 516-***-****
Michael S. Brady, Esq. attorney at law
Suffolk County Bar Association
150 Broadhollow Road
Melville, NY 11747
(w) 631-***-****
Thomas Linehan, SVP
Citibank -Financial Intermediaries
750 Washington Blvd
Stamford, Ct. 06901
(w) 203-***-****
Summary
I strongly believe that I would make an excellent candidate for this
position based upon my licenses and years of experience in banking since
1978.
During my career I have been through several major conversions and am well
aware of the effect both positive and negative.
Additionally, I've mentored many co-workers on all different levels from
senior management to non-management and my interaction have been
outstanding in any forum including classroom, webinar as a subject matter
expert and one-on-one training.
It is my desire to see people succeed which I have the ability and energy
to accomplish this task. I welcome this opportunity