Customer Service High School

Shaunice Acuff

***** ********* ***** *******, ** U.S.A **************@*****.***

Career Objective

To obtain an open position at an uprising company that will allow me to contribute my diverse skills, knowledge and

creativity to accumulate value to the organization success.

Personal Profile

Business Technology Administrative Certified, experienced in Microsoft Office documents and filings, served as a kitchen

volunteer, searching for employment in Hospitality Industry.

Skills

Excellent people skills Detail oriented Proficient math skills

Ability to lift, pull, and push extreme Efficiency Ability to Multi-Task

weight Ability to work flexible schedule Excellent verbal communication

Experience

Harbor House Bus Person/ Cafe Attendant 06/2012

Delivered exceptional customer service by quickly and efficiently clearing restaurant tables. Replaced soiled table linens,

replenished supplies of clean linens, silverware, glassware, and dishes; supplied service bar with food, scraped and stack

dirty dishes/tableware into buss tubs for kitchen cleaning. Supported other areas of the restaurant as necessary, such as

• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving

• Distributed food to waiters and waitresses to serve to customers

• Prepared and served a variety of beverages such as coffee, tea, and soft drinks.

Gerald R. Ford Job Corps. Center Janitor 11/2007- 01/2009

Properly cleaned and sanitized areas/guest rooms according to established standards and procedures. Duties consisted of

dusting appliances, room decorations and structural surfaces (window sills, pictures, drawers, vents) thoroughly. Emptied

trash receptacles, swept mopped, vacuumed floors, stripped and made beds properly. Serviced, cleaned, and supplied

restrooms.

• Maintained compliance with the regulations of the Occupational Safety and Health Administration (OSHA).

• Followed procedures for the use of chemical cleaners and power equipment, in order to prevent damage to

floors and fixtures.

Gerald R. Ford Job Corps. Center Utility/Dishwasher 12/2007- 01/2008

Properly scrapped and sanitized all dishes, glassware, utensils and pots using dish machine. Loaded soiled dishes into dish

rack/conveyor and prepared dish machine for set cycle. Unloaded and stocked dish materials in appropriate storage area.

Swept and mopped kitchen floors, washed worktables, walls, refrigerators, and meat blocks, transferred supplies between

storage and work areas. Performed daily cleaning tasks assigned by supervisor, and disposed of trash.

• Established a proper food handling safety and sanitation company standards

• Assisted cooks and kitchen staff with various tasks as needed, and provided cooks with needed items

• Exceeded all required Health Department Regulations

• Prevented cross contamination by maintaining kitchen cleanliness.

Education

Gerald R. Ford Job Corps. Center Business Technologies Grand Rapids, MI 2009

Godwin Heights High School Diploma Grand Rapids, MI 2008

Technology

Business Technology Office Assistant Certified, computerized with Scanners/Inventory Systems, trained in IC3, familiar

with Microsoft Documents and Filings, type 40 WPM.

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