Customer Service Sales Representative

Contact Info

Bianca Jackson Home: 404-***-****

Cell: 678-***-****

e-mail :******@*****.***

S U M M A RY O F Q UA L I F I C AT I O N S

Customer Service Representative offering over 5-years

extraordinary experience in the retail industry. Additional area of

expertise includes 6 years experience in Warehousing . Flexible with day-

to-day business operations. Conscientious and thorough with detail.

E xcellent organizational and communicational skills. Customer service

o riented. Persuasive, highly motivated and seasoned professional.

children’s outlet store A tlanta, GA

Cashier/Stock Clerk, 02/13/2012 - 6/18/2012

Responsible for operating the cash register daily and processing consumer’s

payments. Greet and acknowledge all customers in a fr iendly, professional manner

and provide quick responsive customer service. Check to ensure that appropriate

changes were made to resolve customer’s problems. Respond to product inquires

f rom customers. Recommend products, shipping and service options or billing

payment methods to consumers. Perform light stock duties. Prepare, pack and

release online customer’s orders. Stock and replenish merchandise when needed.

b ronner’s brother hair store A tlanta, GA

Warehouse Worker, 07/13/2010 -12/28/2011

Locate and distribute materials and products to specified production areas.

M anually use handcart, hand t ruck or other stock room equipments. Compile and

maintains records, such as inventory records, production records and manually enter

data via computer. Examine received materials, verify parts information and check

for discrepancies and damaged merchandise. Load; unload, sort, stage and t ransport

p roducts and shipping returns. Follow company procedures in order to maintain

quality control of products.

Happenings Department Store A tlanta, GA

Light Warehouse / Sales Representative, 06/5/2008 – 05/26/2010

Compile and maintain stock items and other inventory and the status

i nformation. Expedite movement of materials and stock products

between floor locations. Prepare inventory reports. Recognize

a nd monitor security issues. Take stock inventory. Process

work orders with minimum errors. Greet and assist customers

w ith product selections. Recommend, select, recommend and

locate merchandise. Receive and process cash, checks and

c redit/debit transactions. Organize and process merchandise

exchanges. A.J. Wright A tlanta, GA

Customer Service / Cashier, 04/2006 - 01/2008

Responsible for providing exceptional in-store customer service experience to all

consumers. Used suggestive selling techniques to promote and increase product sell.

Communicate with customers via telephone, fax, face to face, e-mail answers

questions and concerns in a t imely manner. Resolve customer requests, questions

and complaints regarding company’s products and services. Assist in the locating,

reconciling and verifying the accuracy of cash and credit/debit t ransactions. Accept

cash and credit card t ransactions and process with very minimum errors.

Education

2005-2009 Alonzo. E. Crim Open Campus High School (ONLINE COURSE) Decatur Ga

High School Diploma (completed)

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