Customer Service Representative
Resume:
Stacy Jo Pruden
Phoenix, AZ 85014
********@*****.***
Objectives:
To obtain an exciting and challenging position where my extensive skills
and knowledge are fully utilized in a fast work environment.
Experience:
Consumer Cellular
Customer Service Representative
8181 S. 48th St. STE 101 Phoenix, Az 85015
09/11-11/12
Answered phone calls from potential customers
Troubleshooting to assist with issues on cellular devices
Educated customers on CCI cell phone service
Vangent
Customer Service Representative
8900 n. 22nd Ave Phoenix, Az 85021
09/2010-06/2011
Answered phone calls from Medicare Beneficiaries
Assisted beneficiaries in enrolling into Medicare drug plans
Educated callers on their Medicare coverage
Answered questions regarding paid/denied claims
Fry's Electronics
Lead Accessory sales/Merchandiser
3035 West Thunderbird Rd, Phoenix, Az 85029
05/2007-1/2011
Formal industry training and on the job experience as lead accessory
sales
General up keep of the sales floor, cleaning, merchandising, and
schematics
Ability to quickly and appropriately assist customers
Datapak Services
Customer Service Representative
2320 W. Peoria Ave, Phoenix, Az 85029
12/2006-04/2007
Maintained relationships with customers by gathering key information to
assist in the sales process
Answered phone calls from potential clients
Maintained records of contacts, orders, and accounts
Great knowledge of organizational buying behavior and the influence
upon it
Educated customers on products and services
Education:
Thunderbird High School
Phoenix, Az 85029
2000-2003
GED
Phoenix, Az
2010
References:
Sarah Morales
Fry's Electronics
Alex Hawkins
Fry's Electronics
Michon L
Vangent
Contact this candidate