Customer Service Sales

Carolyn Adams

***** ********* ***** • Matteson, IL 60443

Phone: 773-***-****

E-mail Address: **********@*****.***

Objective: Seeking a position with a company to utilize my organizational and communication skills to improve the operations of the organization

Education: Robert Morris University Chicago, IL

Bachelor of Business Administration Degree 2004

Concentration: Health Care Management

Keller Graduate School of Management Tinley Park

Master of Business Administration 2011 Concentration: Health Services

Experience: Rest Haven Homecare Tinley Park,IL Caregiver 2008

Provide home care for elderly

Assist with essential care

Sprint Nextel Chicago, IL

Retail Communication Consultant 2004-2005

Customer relations and sales

Monitored inventory

RMC Alumni Affairs Chicago, IL

Office Assistant 2002-2004

Prepared graduate materials

Managed monthly and annual mailings

Amerigroup, Inc Illinois Chicago, IL

Managed Care Representative 2001-2002

Handled clients Medicaid needs

Prepared and presented managed care presentations

Continental Air Lines Chicago, IL

Airport Sales Agent 1999-2000

Processed and issued tickets with final itinerary

Checked baggage and directed passengers to designated concourse

Additional: American Trans Air Lines, Reservation Sales Agent Chicago, IL

Experience Fanueil Research, Data Entry/Customer Service Chicago, IL

Jackson Hewitt/H&R Block, Tax Preparer Steger, IL

Technical: MS Office

Skills Windows 98/2000/XP, Internet

Type 40 wpm

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