Customer Service Manager

Christopher Allyn Booth

*** ********** *****

Oviedo, FL 32765

407-***-**** cell

abgfua@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Snap Fitness., Oviedo, FL

**** - *******

Personal Trainer

Instruct the membership in the safe and correct usage of all equipment.

Provide customer service and sales support. Customize personal workout

routines for members wanting to work one on one with a personal trainer.

Run group training sessions. Setup and instruct Boot camps for all levels.

Insure facility is clean and all equipment is in safe and working order.

Have all paperwork accurate and turned in as per policy.

Fresh Point Central Florida., Orlando, FL

2011- 2012

Delivery Driver

Deliver fresh produce to predetermined restaurants and markets in a timely

manner using a refrigerated truck. Check quality before delivery, issue

credit and call for replacement if prescribed by receiving customer. Insure

all invoices have signature and collect payment from C.O.D. customers.

Document and return all damaged or spoiled product to the warehouse, Pre

and post trip truck, insure load is secure prior to departure, hand

truck/pallet jack are in good working order. Use the Smith System to

continually to insure safe driving practices

.

Trinity Stone Fabrication., Longwood, FL

2006 -2010

Templater/Installer

Template, fabricate and install granite countertops and other granite

orders for new construction and renovations. Offer support to fabrication

foreman/manager, sales manager and customer service.

Southeastern Container Inc., Orlando, FL

2005- 2006

Tractor Trailer Driver

Drive routes to Coca-Cola Bottling Co. plants in Hollywood, Tampa and

Jacksonville FL and Savannah, GA (57' trailer). Insure proper paperwork

was completed and turned in on a daily basis, including daily driver log,

vehicle inspection book, vehicle mileage report and delivery manifest.

Comprehensive Energy Services, Inc., Altamonte Springs, FL

2003 - 2005

Project Administrator/Notary

Execute contracts and secure proper permits for mechanical/plumbing jobs to

be performed on new construction, theme parks/rides and tenant

improvements.

. Responsible for proper filing, distribution, delivery, notarization,

and follow-up of all documents.

. Continual communication with field personnel, project managers,

general contractors and vendors to ensure that the necessary paperwork

is on track with job schedule / status at each jobsite.

. Interviewing and hiring plumbers and sheet metal workers and foreman.

. Oversee warehouse operations

. Assisted with unloading trucks using forklift.

Fleet Manager

Negotiate contracts with vendors on all leased company vehicles.

. Maintain registration, insurance and maintenance records for 65

vehicles. Distribute fuel cards.

Federal Express, Kenilworth, NJ/ Elizabeth, NJ/ Orlando, FL

1987 - 2003

Class A CDL Manager-Driver A.M. Trucking/Sort/Ramp Operations/Aircraft

Operations - EWRRT/EWRR, MCOR

Responsible for providing timely freight deliveries to local stations from

the FedEx Ramp

. Interviewed, hired and trained new employees.

. Maintained a safe environment by ensuring that correct work procedures

were followed in compliance with D.O.T. requirements.

. Managing and scheduling routes for 22 drivers, 11 material handlers.

Responsible for performing yearly evaluations, issuing disciplinary

measures when warranted / presenting special recognition awards when

earned. Managed loading and unloading of trucks and aircraft, daily

ramp, warehouse and sort operations.

. Involved with contracting independent contractors.

. Held daily pre-work and monthly work group meetings allowing employees

to stay informed and to voice overall concerns within the workgroup.

. Emphasis on safe driving practices - performed bi-yearly driving

checks with each driver.

. Attended weekly staff meetings to provide Sr. Manager with budget

items, improvements, staffing and corrective actions, if needed.

Controlled issuance of fuel cards and petty cash usage.

. Kept close communication with vehicle/aircraft maintenance to keep

aware of asset inventory.

. Monitored vehicle movement with Calcomm system

. Initiated visits to each of our Central Florida internal customers to

determine and implement improvements in customer service.

Tractor Trailer Driver -CDWA-EWRRT

Eltee Pulsitron, West Caldwell, NJ

1985-1988

Electronic Service Technician

Julius Blum Co., Inc., Woodridge, NJ `

1981-1985

Warehouseman

MOTBY Police Division, Bayonne, NJ 1978-

1980

Police Officer

U.S. Army 1975-1978

CPL Military Police Officer Squad Leader/Patrol Supervisor

Honorable Discharge

Education and Development

2008 Personal Training Certification, Body Tech Fitness Association,

Altamonte Springs, FL

2003-2004 ABC of Florida courses: Confined Space Entry Awareness, Project

Management One, First Aid (CPR) Altamonte Springs, FL

FedEx Corporate Training - continuous during employment at various

locations

2002 Weight & Balance, Tug and Dolly, Loader, Forklift Trained Orlando, FL

1996 Leadership Institute, Memphis, TN

1995 Completed LEAP Program - Elizabeth, NJ - Qualified as Manager

Candidate

1985 National Education Center, RETS Campus, Nutley, NJ - Computer

Technician Program

1979 Union College, Cranford, NJ - Criminal Justice Program

1977 Professional Development, US Army Complex, Baumholder, Germany

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