HUMAN RESOURCE DEVELOPMENT PROFESSIONAL

An experienced human resource specialist skilled in performing training and

development functions by developing, conducting and supervising training

programs for employees using blended learning concepts,. Fortified

background in providing leadership and managing the implementation of an

organization's learning development strategy.

CORE COMPETENCIES

. Several years of experience in a variety of professional office

environments and providing leadership and support

. Solid background in providing personnel and organizational management and

accomplishing training objectives

. Continually monitoring ways for improvement of organizational development

and seeking ways to reduce budgets

. Excellent time management, prioritizing, multi-tasking, organizational

and communications skills at all levels

. Able to learn quickly, make effective decisions, keen instincts for

problem resolution as an effective team member

PROFESSIONAL EXPERIENCE

Director - Human Resource Development

The Ministry of Water, Land, Environment and Climate Change March -

September 2012

- Human Resource Division

To satisfy the training and development needs of the employees in order to

maximize their potentials and enable the Ministry to achieve its strategic

objectives.

Key Responsibilities:

. To facilitate organizational strengthening and through the preparation

and development of effective training policies and guidelines in

accordance with corporate objectives

. To manage the preparation and implementation of training and development

programmes

. To monitor and review through staff delegations the impact of training

and development programmes

. To lead and manage the section in the achievement of its objectives

. To prepare cost effective organizational annual training budget

Director - Human Resource Development

Jamaica Constabulary Force - Human Resource Branch May 2009 -

March 2012

To satisfy the training and development needs of the employees within the

JCF and it Auxiliaries in order to maximize their potentials and enable the

JCF to achieve its strategic objectives.

Key Responsibilities:

. To facilitate organizational strengthening and through the preparation

and development of effective training policies and guidelines in

accordance with corporate objectives

. To manage the preparation and implementation of training and development

programmes

. To monitor and review through staff delegations the impact of training

and development programmes

. To lead and manage the section in the achievement of its objectives

. To prepare cost effective organizational annual training budget

PROFESSIONAL EXPERIENCE Continued

Training and Impact Evaluation Officer

Jamaica Constabulary Force - Human Resources Branch July 2008 -

May 2009

To coordinate the selection of staff within the JCF and its Auxiliaries for

training and conducting evaluation of training programmes in order to

assess the impact of training on work performance.

Key Responsibilities:

. Conduct timely evaluation of training and report submissions to the

Director

. Conduct Training Needs Surveys in collaboration with Heads of

Divisions/Branches/Sections

. Compile schedule of courses

. Providing information and training and development opportunities locally

and overseas

. Administration of staff members selected to attend approved training

programmes

. Responsible for the designing and development of training manuals

. Develop training schedules based on established organizational needs

. Jointly prepares training budget

Training Officer

Jamaica Customs Department Sept. 2005 - July

2008

Manages various facets of programme development and instructional design

for the training development of operational and administrative staff within

the organization

Key Responsibilities:

. Plan and implement training programmes to support the needs of all

categories of staff

. Conduct scheduled organizational training needs survey and data

evaluation

. Effective monitoring of training database to facilitate the production

of a concise monthly report

. Administration of evaluation tools to analyze the effectiveness of

training and development activities

. Responsible for the designing and development of training manuals

. Develop training schedules based on established organizational needs

. Monitors training opportunities for staff with local and overseas

organizations

. Jointly prepares training budget

Human Resource Development Officer

Jamaica Information Service 2004 - 2005

To develop and implement strategies and programmes to facilitate the

recruitment and development of staff.

Key Responsibilities:

. Conduct periodic training needs assessment and develop corporate

training plans and budget

. Develop and coordinate in-house short courses, seminars and workshops

. Monitor and evaluate the effectiveness of training and development

activities by evaluating feedback from training evaluation

questionnaires

. Establish and maintain training database and training records for all

employees

. Assists in the recruiting and orientation on non-managerial staff

o Advertising vacancies

o Preparing assessment center as required

o Preparing shortlist of suitable applicants

o Arranging for and participating in the conduct of interviews

o Preparing letters of employment

. Facilitate the efficient operation of the performance management

systems

. Administration of Group Benefit Schemes - Pensions, Life and Health.

Mortgage Officer - Customer Service Representative

The National Housing Development Corporation Limited 1999 -

2004

Key Responsibilities

. Accessing and updating mortgage information as well as producing

reports and correspondences using Microsoft Word and Excel

. Manage conflicts and irate customers

. Ability to understand and calculate mortgage accounts relevant to

position

. Facilitating queries and requests from, internal and external

customers

. Participates in and contributes to the division's general team

objectives by undertaking projects.

French Teacher

St. Georges College 1994 - 1997

Key Responsibilities

. Primary function of language tutoring, beginner through

intermediate French

. Preparation of lesson plans based on progress analysis

. Communicating and liaising with parents on the performance level of

students

. Student facilitation, performance evaluation and assessment

EDUCATION

Post Graduate Diploma -

Education and Training

HEART Trust / NTA

Vocational Training and Development Institute (V.T.D.I.)

2004 - 2006

Bachelor of Science

Human Resource Management

University College of the Caribbean

2002 - 2004

Associate of Science Degree

Business Studies

Institute of Management & Production

1999 - 2002

Certificate

Hotel Management

Institute of Management Sciences

1997 - 1998

Certificate

General Psychology

University School of Continuing Studies

1996 - 1997

COMPLEMENTARY FORMATION

Managing Corporate Reputation, Image and Identity Workshop

GOVSTRAT Limited and the Manchester School of Business, UK

Designing and Conducting a Training Needs Analysis

Public Sector Reform Unit / Management Institute for National Development /

Common Wealth Secretariat

Train the Trainer Certification

The Ritz Carlton Hotel Company, L.L.C

Leadership Center

French - Level 4 / Chinese - Level 2 / Japanese - Level 1

Language Training Center

Adolescent and Adult Psychology, Classroom Behaviour Management,

Conflict Resolution and Anger Management

Vocational Training Development Institute

Records Management Workshop

Office of Disaster Preparedness and Emergency Management

Document Fraud Deterrence, Detection and Examination

Ministry Of Justice

Justice Training Institute

Jamaica's Airports... Destination World Class Service

The Ritz Carlton Hotel Company, L.L.C

Leadership Center

Human Resource Management for the Public Sector

Management Institute for National Development (MIND)

GoJ Procurement Policies and Procedures

Management Institute for National Development (MIND)

Budget Preparation and Management

Management Institute for National Development (MIND)

Contact this candidate