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Sales Customer Service

Location:
Rochester, NY
Salary:
60,000-75,000
Posted:
November 29, 2012

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Resume:

BRUCE ANDREWS

** *********** *** ( Fairport, NY *4450

585-***-**** ( abgfla@r.postjobfree.com

Versatile & Accomplished Business Professional

Specialist in Residential Remodeling Sales & Project Management

Functional Talents: Outside Sales ( Customer Service Management (

Estimating, Pricing & Negotiations

Entrepreneurial-Minded Self-Starter with Focused Talents in:

Complex Project Leadership ( Sales Cycle Management ( Customer Relationship

Building & Sales Closing

Seasoned Business Manager seeking to leverage accumulative knowledge of

consultative sales techniques, business processes, product branding and

marketing, supplier negotiations, and organizational skills to drive repeat

and referral business in the residential remodeling and home improvement

market. Extensive hands-on experience in all aspects of:

Sales Team Leadership | Big-Ticket Sales | Territory Development &

Management

Roofing, Siding, Sunrooms, Windows & Doors (Sales & Installation) | Total

Customer Satisfaction

EXPERIENCE

Business-to-Consumer Sales Management / Closing / Leads Generation &

Prospect Qualification / Marketing

Everdry Waterproofing - Rochester, NY May 2011 to November 2012

Sales Representative

Closed an average of two $15,000-$25,000 basement waterproofing projects

per week, making presentations to homeowners in a multi-state territory.

Johnston RV - Webster, NY January to May 2011

Sales Representative

Sold high-dollar recreational vehicles to primarily walk-in prospects in

a retail setting. Worked to develop client base by re-engaging past

customers.

...

Project Management / Operations Management / Employee Supervision /

Supplier & Product Exclusivity Negotiations / Production Scheduling /

Business Marketing & Product Branding / P&L Accountability

Customer Service / Customer Satisfaction

Better Built Remodeling Corporation (dba Vision Window & Door) - Rochester,

NY 1991 to 2008

President

Executed all critical aspects of general P&L operations management of

highly reputable and well-known regional remodeling company specializing

in window and door replacement, roofing, siding, sunrooms, and other

residential home improvements. Built company from ground up into $2.3MM

business entity employing up to 25 sales, service and installation

professionals. Managed $200,000 marketing budget and operated two

showrooms encompassing more than 3,700 square feet of display space.

Recruited, managed and trained outside sales talent. Controlled overhead

and managed both employee and contractor payrolls. Negotiated all pricing

and exclusive product packages with select suppliers. Maintained

excellent BBB rating.

PAST INDUSTRY INVOLVEMENT

National Association of the Remodeling Industry (Member, Board of

Directors)

Better Contractors Bureau | National Federation of Independent Business

CONSTRUCTION SITE & SKILLED TRADES EXPERTISE

Project Management / Job Site Supervision / Single-Family Home Construction

/ Residential Remodeling

Carpentry / Framing / HVAC Systems / Property Management

MILITARY SERVICE

United States Navy



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