Manager Customer Service

DAVID W. FRISHCOSY

*** ***** ****

Salley, SC ***37

Home: 803-***-****

Cell: 803-***-****

Electronics Technician II

SPECIAL QUALIFICATIONS:

Over 17 years of experience providing technical support including specialized Salary 50,000 plus

experience with integrating tactical systems, vehicle maintenance & collision

repair, quality control, metal fabrication & welding, and electronics

integration. Obtained secret Government valid until 2018.

SPECIFIC TASK EXPERIENCE:

SAIC / Eagan, McAllister Associates, Inc.

Charleston, SC

November 2007 2012

Orangeburg logistic

Under limited supervision, performs planning and scheduling tasks involved with

coordinating products and materials through various engineering and/or

production phases. To ensure timely movement, reviews schedules to determine

materials and parts requirements. Identifies material shortages and

coordinates requisition orders for material requirements. Provides information

to various departments regarding materials status. May handle special projects

evaluating material shortages and resolution of problems to meet production

schedules. Experience with performing inventory, staging, packing, storage and

shipping of electronic equipment and related material; operating motor vehicles

and material handling equipment; and utilizing a computer-based inventory and

bar coding system for entry, identification and tracking of material, built

boms for MVIP and assigned license plates.

Performed duties with safety supervisor, performing building/safety inspection

updating training manual and read me files, assisted in fork lift and vehicle

operator certifications. Fork lift operator.

Electronics Technician II: Serving on contract to the Space and Naval Warfare

Systems Command Atlantic (SPAWAR), and the Department of Defense, I used my

mechanical, electrical, and electronic skills to integrate C4I systems into

Mine-Resistant Ambush Protected (MRAP) vehicles. I also mocked up and

fabricated specialized metal work for the installation of electronic weapon

systems, specifically the DVE and Drone Planes. In this role I received a

memorandum of commendation for the quality of my work and gained a strong

knowledge of the following vehicles and C4I systems:

Force Protection Category I

(USMC, Army, Navy, and Air Force variants)

Force Protection Category II

(USMC, Army, and Air Force variants)

IMG (Army)

IMG Max-Pro Plus (Army)

IMG-DASH (Army)

BAE Category II (Army)

BAE Category II RG33+ (Army)

GDLS Category I (Army) Handle

Blue Force Tracker system

TOCNET communication system

VIC 3 communication system

AN/VRC 110

AN/VRC 92

AN/VRC 103

AN/VRC 104

Chameleon electronic countermeasure system

DUKE electronic countermeasure system

Crew Vehicle Receiver Jammer (CVRJ)

Driver Vision Enhancement (DVE) system

Satcom on the Move

MCTAG and OGPK gunner s turret systems

Subsequently served one year as a member of the OCONUS deployed team in Iraq

responsible for the deprocessing and sustainment of C4I systems in MRAP

vehicles in support of SPAWAR Atlantic and the Joint Services. Ensured proper

installation of Government-approved C4I components and conducted functional

tests of newly installed equipment. Worked on the Prototype Team to develop

procedures for integrating new MRAP vehicles.

Summit Collision

Columbia, SC

March 2007 September 2007

Body Shop Manager: (3/07 9/07) Responsible for day to day operations: Salary 72,000 plus bonus

scheduling, hiring, quality control, payroll, and estimate preparation,

inventory and parts management. Maintained shop in meticulous condition.

August 2005 - February 2006

Production/Parts Manager: (8/05 2/06) Scheduled vehicles for repair and Salary 46,800

regular maintenance to assure quick turn-around and minimized worker down-time,

while performing other duties to provide the customer with a high-quality

finished product.

Superior Motors

Orangeburg, SC

February 2006 - February 2007 Salary 48,000

April 2002 October 2004 Salary 48,000

Body Shop Manager: Orchestrated a three-month turn-around of a shop that was

losing money to one that was profitable while increasing quality through

properly motivating employees. Managed to hold down costs through

material management and the efficient scheduling of work to reduce turn-around

time and provide increased customer satisfaction. Reported shop activities and

progress to General Manager.

John Harris Collision Center

Columbia, SC

October 2004 - July 2005 Salary 65,000

Body Shop Manager: Performed all supplements with insurance companies and

customer pay work. Wrote 90% of all estimates and ordered and assured the

quality of all parts. Posted and filed all invoices, scheduled vehicles in and

out. Ensured the job got done right and did whatever was necessary to ensure

quality.

Dick Smith

Columbia, SC

January 2001 - March 2002 Salary 46,000

Body Shop Estimator: Wrote estimates and handled supplements for insurance

companies such as Hartford, State Farm, Farm Bureau, Nationwide and Travelers.

Managed four body men and two painters, including scheduling their work.

Wayne's Automotive

Aiken, SC

January 1999 - January 2001 Salary 41,600 plus bonus

Service Manager: Acted as the front man for assuring quality customer service

and return business. Dispatched work to technicians, providing guidance for

troubleshooting and difficult installations.

Awsome1 Car and Truck Repair

Salley, SC

May 1997 - January 1999 Salary not much

Owner/Operator: Operated my own repair shop to perform major repairs including

engine overhauls, rear axle repairs, electrical diagnostics, brake systems, and

transmissions.

Triangle Pontiac GMC

Aiken, SC

April, 1990 - June 1997 Salary 50,000

Service Writer: (6/94 5/97) Wrote customer vehicle problems and dispatched

work to technicians, as well as interfacing with customers for estimates of

repair

Technician: (4/90 6/94) Performed diagnostics, drivability tests, checked

engine lights, electrical problems, engine knocks, wind noise, water leaks and

any number of other issues that a technician faces at a large dealer s shop.

EDUCATION:

1983 Graduate of Richmond High School Richmond, Michigan

1983 St. Claire County Community College

ADDITIONAL TRAINING:

GM Technical Center, I-Car Platinum Qualification

HARDWARE: Byrd Analyst, Tech I, Tech II, and DRB engine analysis equipment,

SnapOn Scanner, MT2500, MT2400, Sunscope, Fluke 88 meter

SOFTWARE: Pathways, Reynolds and Reynolds Management System, Mitchell

Management System, Microsoft Office Suite (Word, Outlook)

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