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Administrative Assistant Customer Service

Location:
FL, 34668
Salary:
$40,000
Posted:
November 29, 2012

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Resume:

*

Faith M. Drennan

**** ***** ***** *****

Port Richey, FL 34668

727-***-**** (home)

727-***-**** (cell)

abgfkm@r.postjobfree.com (email)

OBJECTIVE:

To find a position in which I can utilize my business and “people” skills as

an asset; not only for personal and professional growth, but in assisting

the company or organization to achieve it’s goals and objectives.

Success Sciences, Inc., Current

EXPERIENCE:

Executive Assistant to the President

• Travel (air, auto, hotel) arrangements for President, Offsite Staff and Clients

• Proofreading

• Composing letters and proposals; typing, filing

• Payroll

• Invoicing and Accounts Receivable

• Reception/Phone work

• Meeting planning

• Transcription from dictation

• Company calendar maintenance

• MS Word, Excel, Outlook, Power Point experience

• Updating client, associate and vendor databases using File Maker Pro

• Internet Research

• Other tasks at the request of the President or Vice President

Youth Consultation Service, June, 1998 to April, 2006

The largest provider of Children’s Behavioral Health Services in the State of New Jersey.

EXPERIENCE:

Assistant to the VP

• Continuation of duties listed below

• Liaison between VP and over 500 employees in Northern Region

• Assisted in JCAHO inspections

• Certified in CPR/AED and first aid

• HIPPA training

• Assistant Camp Coordinator; arranging dates, writing up Purchase Orders for payment to camp,

2

arranging activities for campers including day trips, dealing with camp personnel in regards to food,

lodging and abiding by our Manual of Standards for Residential Facilities in New Jersey; attending

camp for the entire two weeks to ensure that everything ran smoothly.

• Administrative, payroll and HR duties for the smooth functioning of the SRT (Situational Response

Team).

• Special projects and reports assigned by the VP

Administrative Assistant to the VP

• Three complete office relocations

• Monthly Manager’s Meeting agendas and minutes

• Maintaining Daily, Weekly and Monthly Census reports on MS Excel

• Planning and hosting Annual Holiday Party

• Meeting with vendors and presenting written/oral reports to management to assist in their

purchasing decisions

• Continuation of confidential record keeping, filing, composing and distributing memos, payroll, HR

duties, inventory, ordering and A/P responsibilities.

• Continuation of hiring and reviewing staff

• Set up of new family based office location; arranging office space, ordering all dividers, carpeting,

furniture and office equipment

Administrative Assistant to the Director of Residential Services

• Keeping confidential records

• Composing, typing and distributing memos

• Filing

• Payroll for over 100 employees

• Bank reconciliations and handling Petty Cash account and distributing weekly allowances for

children in our care

• Regional Human Resource duties

• Inventory; ordering; A/P responsibilities

• Interviewing, hiring, reviewing reception staff

• Assisting Director with daily operations of seven Residential Program locations throughout the State

ADDITIONAL EXPERIENCE

• Held positions in retail clothing management (Casual Woman) and deli management (Hero Haven)

• Extensive Customer Service experience with United Parcel Service and Prudent Publishing

SCHOOLING:

Graduated Weehawken High School

Completed some coursework at Axia College/Western International University working on a BS in Human

Services with a minor in Management

REFERENCES: Furnished upon request

VOLUNTEER WORK: Heritage Station Owner’s Association Secretary, Lutz, FL

Placing Misplaced Pets Secretary, Pasco County, FL



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