Administrative Assistant Customer Service

Brandy C Fugate

918-***-**** (Home)

*** *. ********

Pryor, OK 74361

*********@*****.***

Summary

I have 2 years of experience, including as a Sales Associate and as an Executive Administrative Assistant.

Skills

Writes clearly and concisely, speaks effectively, listens attentively, openly expresses ideas, negotiates/resolves differences, leads group discussions, provides feedback, persuades others, provides well-thought out solutions, gathers appropriate information, confidently speaks in public.

Works well with others, sensitive, supportive,, motivates others, shares credit, counsels, cooperates, delegates effectively, represents others, understands feelings, self-confident, accepts responsibility

Forecasts/predicts, creates ideas, identifies problems, meets goals, identifies resources, gathers information, solves problems, defines needs, analyzes issues, develops strategies, assesses situations

Handles details, coordinates tasks, punctual, manages projects effectively, meets deadlines, sets goals, keeps control over budget, plans and arranges activities, multi-tasks.

I hold an Associate’s Degree from Rogers State University.

Experience

Charlotte Russe, Tulsa, OK Sept. 2011 to Mar. 2012

Sales Associate

Sold merchandise at a retail store. Greeted customers. Helped customers find what they wanted. Rang up bills, using calculators, cash registers and mental math. Answered customer questions. Kept current with sales and promotions. Upheld rules for payments and exchanges. Used basic computer skills. Trained other workers. Created displays. Worked in stock room, fitting room, cash office, front end, jewelry and customer service. Opened store.

John Hausam, Tulsa, OK June 2010 to Mar. 2011

Executive Administrative Assistant

Prepared reports, memos, letters and financial statements. Scheduled meetings. Maintained records management database systems. Received and sent departmental packages. Prepared papers for consideration and presentation by executives. Answered and screened incoming phone calls. Took messages. Organized business lunches and meetings. Prepared documents using Microsoft Word, Excel and PowerPoint. Proofread and edited documents. Filed and retrieved corporate documents, records and reports. Maintained daily appointment calendars. Knowledge sets include: Administrative, Administrative Assistant, Database software, Desktop computers, Digital cameras, Document management software, Documents, Email software, Fax machines, Financial Statements, Internet browser software, Intuit QuickBooks software, Laptop computers, Legal Documents, Letters, Mail Merge, Memos, Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word Excel, Multiline telephone systems.

Education

2005 Rogers State University, OK

Associate of Science in Nursing (ASN): Associates Degree

GPA : 3.3

Licenses

Oklahoma Class D/Regular Operator

Additional Skills as an Administrative Assistant:

Administration, Administrative Assistant, Calculator, Cashier, Computer Skills, Customer service, Database Administration, Digital Photography, Document Management, Email, Fax, Financial Statements, Laptop Computers, Legal, Letters, Math, Meeting Facilitation, Microsoft Access, Microsoft Excel, Microsoft Mail, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Phone Systems, QuickBooks, Retail, Sales, Telephone Skills.

Languages

English

References

Tammy Stroud

Business Analyst

2304 Channing Ct

Flower Mound, TX 75028

Phone: 972-***-****

Rene Hobbs

Director

Pryor, OK 74361

Phone: 918-***-****

David Prater

Carrier

31935 S. Gaylene Dr

Inola, OK 74036

Phone: 918-***-****

Contact this candidate