Manager Customer Service

KIMBERLY L. WIESE

OBJECTIVE___________________________________________________________________

_

To obtain a position within your organization to utilize my work experience

as well as my Business Education

WORK EXPERIENCE___________________________________________________________

Nov 2006 - Present Wal-Mart, Statesboro, GA

Customer Service/Cashier

. Answering phones

. Answer questions regarding services/merchandise

. Accept returns and exchanges by customers

. Maintain cash register for accuracy

. Attend training as required

Apr 2005 - Nov 2006 Wal-Mart, Cicero, NY

Cashier

. Maintain cash register

. Meet and greet customers

. Merchandise products

. Obtain full knowledge of register for accuracy

. Accept credit card payments/ returns/ exchanges

. Record missing items

. Attend training as required

Department Manager

. Manual and Electronic ordering

. Delegated work throughout shifts

. Maintained open communication between

management

and employees

. Conducted on-site training

. Processed monthly/quarterly statistics report

. Attended Department Manager meetings for

updates

. Prepared department schedules

. Maintained clean and orderly department for

shop

ability

. Supervised five employees

. Reset department according to Plan-O-Gram

Feb 2004 - Apr 2005 Dollar General, Bridgeport, NY

Cashier

. Keep clean and organized cash register

. Help customers with questions regarding

merchandise

. Making sure merchandise gets put out as

directed

. Obtain full knowledge of register for accuracy

. Accept returns

. Keep missing items log

Assistant Manager

. Opened and closed store

. Counted cashier drawers for accuracy

. Conducted work reviews

. Made sure of open communication throughout the

store

. Electronic ordering

. Prepared store schedules

. Maintained clean and orderly store

. Updated information to District Manager

. In store training

. Unloaded and loaded trucks

. Supervised 4 employees

EDUCATION___________________________________________________________________

____

1995-1999 Statesboro High School, Statesboro, GA

Graduated June, 1999

1999 - 2003 Georgia Southern University, Statesboro, GA

Pre-Business

2009 - 2011 University of Phoenix Online, Phoenix, AZ

Associates of Arts

COMPUTER

SKILLS_________________________________________________________________

WordPerfect, MS Excel, MS Word, PowerPoint

803 DEER ROAD STATESBORO, GA 30461

Cell 912-***-**** E-MAIL **************@*****.***

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