Assistant Executive
Resume:
Alexandra Rosa, BA
**** ******* ******* . **** *****, #2106
San Diego, CA
***********@***.***
Exceptional Executive Assistant
"Making Life Easier for Busy Executives"
Profile: 12+ years in this industry. Experienced, organized problem-solver
who excels in turning disorganized offices into smooth-running operations
while putting into action office procedures that save time and
Seasoned pro who can be trusted with confidential projects. Multi-tasker
with a keen sense of business acumen who always exceeds goals. "Can do
attitude" who enjoys challenges. Computer savvy, detail-oriented, and
resourceful. High level of integrity that does it right the 1st time.
Bright and well-grounded assistant who can take charge and become the
"right-hand" of CEO. Positive and outgoing creative thinker whose demeanor
fosters teamwork with all personalities, levels of management, and staff.
Superior Computer skills in MS Office (Word, Excel, PowerPoint, Outlook),
Quickbooks, HTML, Photoshop. Great PR & marketing skills.
A wiz at social media (Facebook, Twitter, LinkedIn). Fast (70+) with
accurate typing skills.
Areas of Expertise:
? Managing files, contracts & documents ? Planning
corporate events & meetings
? Handling HR responsibilities; hiring & training ?
Managing phones, calendar & travel
? Preparing contracts, letters, reports & proposals ?
Supervising office staff
? Developing procedures that save time and $$$ ?
Performing accurate accounting functions
Professional Experience:
The Art Rocks TV & Radio Talk Show, 6150 Lusk Blvd. Ste.B-102, San Diego,
CA 2004 to Present
Executive Assistant / Sales & Marketing Coordinator / Office Manager
Successes: Salvaged troubled contract problem for leading San Diego
Museum, stepping in after delays had badly damaged the client
relationship.
Drew up new contract, identified, resolved major issues and delivered
flawless execution of new advertising contract two weeks ahead
of schedule.
Provided a powerful range of support for CEO and Senior Executives.
Promoted to Office Manager in just 3 months. In charge of
document
preparation, file management, mail handling, supply ordering, answering
busy phones and calendaring appointments. Supervised, trained and managed
office personnel. Took care of all travel arrangements, event planning,
fundraising, and meeting coordination. Processed timecards, weekly payroll
and accounts payable / receivable. Talent to work in a fast paced
environment, prioritizes responsibilities, and work under tight deadlines
pressure with ease. Ability to anticipate needs of CEO. Produced impressive
SEO figures within 1st year, doubling web traffic.
Challenges: Overhauling a disorganized studio that ran a 24/7 work
schedule and transforming it into a well organized and
functional work place.
? Improved efficiency by organizing mounds of paperwork into
filing system through use of CDs to replace printed documents.
Files were digitized and stored on computer server creating a
"green culture" which cut office expenses by 47%.
? Revamped Excel record keeping and reporting to furnish
executives with improved and accurate financial data
? Tamed cumbersome QuickBooks system with database to automate
the process of billing and tax administration
The Steiner Day Spa Group, 6749 Top Gun Street, San Diego, CA
2000 - 2004
Executive Assistant / Corporate Administrator
Successes: Carved out a position which quickly increased business from
nothing as a start-up to $24k in revenues with only 5 full time employees.
"Right-hand" to the CEO in the management of 18 spa locations nationwide
with a staff of about 300. Oversaw the daily operations of all facilities
to ensure that financial targets, store systems, processes and procedures
met company standards. Ran the HR department to create ongoing labor pool
for continued sales growth and profits. Secured travel arrangements,
reviewed budgets and managed company expense reports. Developed educational
programs for the spas. Created marketing campaigns that won new clients
and increased profits by 35%.
Challenges: Beginning with a start-up company with few resources, an
unknown brand with limited funding.
? Raised CEO's profile within the industry by serving as her
representative at trade shows, conferences and network events.
? Protected business and improved credibility by devising
stronger approach to employee background checks
? Headed up and devised systematic processing for AR and AP
systems that streamlined accounting tasks
Alexandra Rosa - Page 2
Thompson & Associates, 5694 Mission Center Road, San Diego, CA
1996 to 2000
Executive Assistant / Commercial Real Estate Coordinator
Successes: Recruited to work with Brokers and IT group despite limited
programming and contract knowledge. Quickly learned software and handled
large-sized projects for hands-off executives.
Took care of all of CEO's phone calls, calendar, and scheduling. Supported
3 Vice Presidents with their contracts and negotiations. . Arranged all
travel and hotel accommodations, word processing of all correspondence and
contracts. Developed creative and aggressive marketing presentations.
Acted as Office Manager and hired and supervised office personnel.
Developed tracking system to assist clients and brokers in expediting
closing procedures. Managed the real estate and escrow trust accounts.
Responsible for business and personal banking for CEO.
Pacific Alliance Capital Mgmt. / Union Bank, 530 B Street, San Diego, CA
1991 to 1996
Portfolio Assistant & Executive Assistant to CEO
Successes: Established online client portfolio reports that brought
clarity and 24 hour access to our customers while keeping with the socially
conscious "green culture" of paper reduction and increasing client
retention rate by 28% by adding this feature. .
Organized and kept CEO and Portfolio Managers in investment banking
department on schedule. Assisted with the trading of securities, portfolio
management and asset allocations. Managed and created investment/marketing
presentations for new business prospects and existing clients. Responded to
RFP's and client questionnaires. Produced quarterly performance reports
for clients. Secured domestic and international travel, worked on
department budgets, recorded meeting minutes for proxy committee,
supervised administrative staff and processed department payroll.
Streamlined ROI plans so clients could see and measure their profits easily
online. Successfully met with clients when CEO was not available and
resolved situations that did not require the CEO's time or resources.
Education:
BA in Business Administration, minor Marketing, San Diego State University,
1986
Certified Legal Assistant - City College, San Diego, 2003
Real Estate Development - City College, San Diego, 2004
The Resourceful Administrative Assistant Seminar - Top Skill Seminar, 2005
Affiliations & Board Memberships:
Recipient of "Traditional Media meets New Media" Award. By Influence SD -
2010
Board Member, Design Innovation Institute (non-profit that provides funding
for underprivileged kids seeking careers in design)
2009 to Present
Blogger, San Diego Visual Arts Network, covers cultural advocacy and events
in San Diego, 2007 to Present
Columnist, San Diego News Group, 2011 to present
Licenses:
Notary Public, Valid California Drivers License - Spotless driving record,
Bonded
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