Customer Service Medical Assistant

Meylin Dominguez

**** ****** *****

Watauga, TX 76148

********************@*****.***

Phone: 817-***-****

1. OBJECTIVE

Seeking a position where my professional experience in customer service,

education and abilities would be advantageous to the growth of my

employer and myself.

2. QUALIFICATIONS

I am fully bilingual, effective planning and organizational skills.

Customer service experience with the ability to work with all levels of

employees and ability to multitask a variety of challenges and

responsibilities. Ability to communicate effectively, both orally and in

writing. Exceptional record maintenance skills, ordering and inventory

control. Ability to schedule appointments and maintain calendars.

Typing: 50wpm, office etiquette and phone manners. Microsoft Word,

WordPerfect. In addition, Medical Assistant Diploma with knowledge and

training with vital signs and injections, and the sterilizing and

cleaning of instruments, Certified in Cardiopulmonary Resuscitation

exp. 2012.

05/11-present Centre for Neuro Skills

Irving, TX

RA II

Duties: Read and apply patients objectives and goals assigned by PT,

daily hourly chart documentation. Distribute medication and document it,

report changes on behavior if any observed. Maintain rooms clean, attend

to any special support for patient (restroom, transfers diets) Bandaging

of patient when necessary, prepare exam rooms, and schedule appointments

for our patients as well as transporting them. Transfer patient to

therapy. Greet visitors and answer phone calls. Log in to data

documentation, and also walk floor to report daily activity in every

shift change to new attendant RA.

03/11-05/11 North Texas Clinic North

Richland Hills, TX

Medical Assistant Extern

Duties: Responsible for rooming patients, interview patients and record

their information, also performed the routine tests in laboratory,

maintain areas clean at all times. Responsible for the sterilizing and

cleaning of instruments preparation of the treatment. Provide assistance

with answering telephones, assisting visitors, responsible for keeping

of x-ray reports, filing, scheduling, and monitor and record patients

progress if any or new symptoms.

09/07-02/11 TBM Pest Control Specialists Keller,

TX Administrative Assistant

Duties: Responsibility for general secretarial and administrative support

to office manager to ensure efficient utilization of time. Scheduling and

organizing activities such as the day to day operation of a pest control

route in Tarrant and Denton counties. Provide customers with the best

pest control services in the industry. Keep management informed of any

problems encountered on service routes. Organize and prioritize large

volume of information. Take messages or field/answer all routine and non-

routine questions. Manage calendars and scheduling in Outlook; manage

contacts in Outlook and company contact database; support company office

manager in planning/staging events, as requested (training events,

recruiting days, holiday party, other employee morale events); screen,

and route phone calls; oversee conference room scheduling; manage

external vendor, review office related invoices for accuracy and route to

accounting for payment.

06/99-02/04 Lewis, Damato, Brisbois, and Smith, Law Firm Los

Angeles, CA Front Desk Receptionist

Duties: Responsible to operate switchboard, on-premise greeter, provided

information and direction to employees, customers, guests and vendors.

Logged in guests, customers and vendors and inform staff of their

arrival. Handle incoming package deliveries and notify appropriate

employees for pick-up. Responsible to schedule meetings, assisted with

typing meeting minutes, sorted and delivered mail.

2011 Medical Assistant Diploma Irving, TX

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