Emalee M. Adams_ _____________________________
**** *** ***** **** ************, Fl 32220 904-***-****
********@*****.***
OBJECTIVE_______________________________________________ _
Obtain a position that will provide experiences that will expand
my knowledge and skills in customer service.
EDUCATION_____________________________________________________
Florida State College at Jacksonville
Jacksonville, Florida
Associates of Science in Culinary Management
December 2008
EMPLOYMENT___________________________________________________
Cracker Barrel
Hostess
Jacksonville, Florida
06/2006-
12/2007
Provide excellent patron experiences through phenomenal customer
service; Provide a clean, safe and enjoyable working
environment. Greet guests upon arrival, seat guests in a timely
manner, keep podium area and restaurant floor clean, and keep
food wall stocked, and be a team player.
Edible Arrangements
Fruit Designer/Customer Service Representative
Jacksonville, Florida
01/2008-02/2009
Responsible for taking orders either by phone, online ordering,
or walk-in, processing orders, receiving payment, cutting daily
fruit, and constructing arrangements, keeping front area clean,
presentable and decorated for customer pleasure, while
motivating my team and maintaining a clean and safe work
environment. Multi-tasked by assisting customers while making
arrangements.
eFollett
Customer Service Representative Jacksonville,
Florida
08/2010-09/2010
Temporary position; responsible for assisting customers to find
the necessary materials they needed for classes, stocking
shelves, answering phones, filling online orders, and
assisting customers retrieve pre-paid or online orders.
SKILLS__________________ ________________________________________
Experienced in Microsoft Office Word 2007, Power Point
presentations software, strong customer service skills and multi-
tasking.
STRENGTHS_____________________________________________________
Great team player with the ability to motivate others, extensive
problem solving and works well under pressure.
REFERENCES____________________________________________________
Lauren Little
Kaye Hodges 904-***-**** ext 1101