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Customer Service Representative

Location:
Jacksonville, FL, 32220
Posted:
June 25, 2011

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Resume:

Emalee M. Adams_ _____________________________

**** *** ***** **** ************, Fl 32220 904-***-****

********@*****.***

OBJECTIVE_______________________________________________ _

Obtain a position that will provide experiences that will expand

my knowledge and skills in customer service.

EDUCATION_____________________________________________________

Florida State College at Jacksonville

Jacksonville, Florida

Associates of Science in Culinary Management

December 2008

EMPLOYMENT___________________________________________________

Cracker Barrel

Hostess

Jacksonville, Florida

06/2006-

12/2007

Provide excellent patron experiences through phenomenal customer

service; Provide a clean, safe and enjoyable working

environment. Greet guests upon arrival, seat guests in a timely

manner, keep podium area and restaurant floor clean, and keep

food wall stocked, and be a team player.

Edible Arrangements

Fruit Designer/Customer Service Representative

Jacksonville, Florida

01/2008-02/2009

Responsible for taking orders either by phone, online ordering,

or walk-in, processing orders, receiving payment, cutting daily

fruit, and constructing arrangements, keeping front area clean,

presentable and decorated for customer pleasure, while

motivating my team and maintaining a clean and safe work

environment. Multi-tasked by assisting customers while making

arrangements.

eFollett

Customer Service Representative Jacksonville,

Florida

08/2010-09/2010

Temporary position; responsible for assisting customers to find

the necessary materials they needed for classes, stocking

shelves, answering phones, filling online orders, and

assisting customers retrieve pre-paid or online orders.

SKILLS__________________ ________________________________________

Experienced in Microsoft Office Word 2007, Power Point

presentations software, strong customer service skills and multi-

tasking.

STRENGTHS_____________________________________________________

Great team player with the ability to motivate others, extensive

problem solving and works well under pressure.

REFERENCES____________________________________________________

Lauren Little

904-***-****

Kaye Hodges 904-***-**** ext 1101



Contact this candidate