Monica Elmore
Sacramento, CA 95831
*******@*****.*******.***
To obtain a career with your corporation that will utilize my education and skills, while being a
supportive member of your team.
2 Education
Professional Assistant Degree Program 01/2007 – Present
Cosumnes River College – Sacramento, CA
Degree expected in December 2011
Medical Billing and Coding Program 06/2010 – 03/2011
Anthem College – Sacramento, CA
Certificates of Completion: HIPAA and OSHA
3 Skills
Professional coding practices: CPT-4, ICD-9-CM, HCPCS, Knowledge of insurance carriers
including HMO’s, PPO’s, managed care and government programs.
Front office skills: appointment scheduling, insurance authorization and pre-certification,
verifying patient eligibility, data entry and in-office collections, medical terminology, accounting.
Computer skills: Electronic Medical Records, Medical Manager, Intermediate MS Office,
Insurance reimbursement, ten key by touch, typing speed of 55 wpm.
4 Experience
Coram – Sacramento, CA 02/2011 – 03/2011
Medical Billing & Collections Representative
Researching any overdue account balance. Reviewing claims. Verifying payment information.
Coordinating collection activities for delinquent accounts. Researching customer's accounts
thoroughly and documenting appropriately. Resolving discrepancies and preparing adjustments
and refunds as necessary. Ensuring that all information regarding collection activity of account is
entered accurately into the billing system. Initiating payments and resubmitting bills.
FoodsCo – Sacramento, CA 06/2007 – 05/2009
Cashier
Greeted patrons, handled cash, check, and credit card transactions, assisted customers and
supervised a staff of seven or more.
Exxon – Sacramento, CA 02/1998 – 01/2000
Assistant Manager/Head Cashier
Ran daily reports and balanced cash drawers, assisted with purchase orders, inventory, stocking
and sales promotions. Opened and closed the store, trained new employees, and supervised a
staff of three or more.