Customer Service University

David M. Davidson

*** **** ****** ***. #*** . Bellingham, WA 98225 . (360) 734-

**** . *************.****@*****.***

EDUCATION

. M ster en ense anza de la lengua, literatura y cultura en el mundo

hisp nico (anticipated June 2011), GPA to date - 4.0 Universidad

de Alcal de Henares, Alcal de Henares, Comunidad de Madrid, Spain

. Bachelor of Arts (earned May 2010): English and Spanish double major,

GPA - 3.52 Willamette University, Salem, OR

Language Skills: English and Spanish Fluency

Information Skills: expertise in MS Word, Excel and PowerPoint; limited

exposure to Photoshop, C++ and Java

EXPERIENCE

English Teacher ("Auxiliar de Conversaci n") Madrid, Spain

Colegio Sagrada Familia September 2010 - June 2011

. Created and implemented original didactic materials (in the instruction

of English) for students ages 7-17

. Developed students' cultural competency with communicative, multicultural

lesson plans

. Tutored colleagues in order to extend English fluency within the faculty

Marketing Intern Oxford, UK (working from home)

Stark Profiles PR (SPPR) June 2010 - September 2010

. Drafted press releases and artist biographies in an engaging, concise

style

. Managed the SPPR Twitter account, promoting SPPR clients while

quadrupling the account's followers

. Translated promotional materials into Spanish (for direct publication)

on the behalf of non-Spanish-speaking clients

. Proofread and copyedited (in English) press releases and artist bios

for prose style and correctness of grammar

Writing Consultant Salem, OR

Willamette University Writing Center August 2009 - May 2010

. Strengthened clients' prose style, grammar and overall rhetoric in

order to expand their general writing ability

. Provided tutelage in argument theory, focusing on structure and

cohesion as well as precision in synopsis and claims

. Assisted professors in their writing pedagogy with "guest lecture"

seminars and individual student appointments

Oregon State Senate Intern Salem, OR

Oregon State Senator Ginny Burdick (Democrat: District 18) May 2009 -

June 2009

. Prepared daily bills and memoranda for Senator Burdick and her office

. Received and filtered incoming correspondence and requests from media

contacts, lobbyists and other Senators

. Monitored and responded to constituent communications via phone and email

Barista, Shift Supervisor Salem, OR

The Bistro Willamette August 2009 - May 2010

. Prepared espresso drinks and catered orders for Willamette students,

faculty and staff

. Provided outstanding customer service to promote a welcoming ambience in

this university social hub

Mechanic Salem, OR

Willamette University Bike Shop November 2006 - May 2010

. Rented to, repaired and maintained bicycles for the university community

to promote universal low-cost access to cycling

. Co-founded the shop, managed relations with the university cycling team,

organized and taught hands-on repair seminars

LEADERSHIP, ACTIVITIES, SERVICE WORK

Willamette Cycling Team - Co-President & Willamette Cycling Team - Publicity &

Co-Founder Management Consultant

Fall 2006 - Spring 2010 Spring 2010 - ongoing

"Capitol Cup Criterium" - Race "Hallie Ford Chair" Search Committee -

Co-Organizer & Co-Promoter Student Member

Spring 2009 - Spring 2010 Fall 2009 - Spring 2010

Bush Elementary School - Bilingual Senior Fund Drive 2010 - Student

Classroom Volunteer Volunteer

Spring 2007 - Fall 2007 Fall 2009 - Spring 2010

References Available Upon Request

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