Customer Service Sales

Location:

Posted:

June 26, 2011

Shamonte D. Sebrell

Key skills:

. 10 years of customer service experience working in challenging

environments.

. Competent delivering first class patient care in both hospitals and

long term care facilities.

. Work well independently and in consultation with other

professionals.

Detailed experience:

Flight Attendant, Colgan Air, Newark, NJ, 2010 - present

. Conduct flight operations in strict compliance with company

policies, procedures, and federal regulations.

. Use superior judgment to conduct safe and efficient flights.

. Ensure that all passenger needs are met in regards to safety and

comfort.

Certified Nurse Assistant, Riverside Health System, Smithfield, VA,

2007 - 2009

. Responsible for the direct care and supervision of 12 - 15 patients

daily.

. Monitored patients and reported abnormalities to the nurse for

assessment.

. Maintained all charts and records required to verify the recovery

progress.

Teller, Bank of America, Clinton, MD, Alexandria, VA,

2003 - 2007

. Consistently met or exceeded monthly sales goals for products and

services.

. Achieved highest level of accuracy in accounting duties daily.

. Responsible for managing relationships with all commercial account

holders.

Call Center Rep, Arlington VA Federal Credit Union, Arlington,

VA, 2001- 2003

. Responsible for processing required documentation for loan

applications.

. Cross-sold all products and services offered by the credit union.

Education:

RN Program, Medical Careers Institute, Newport News, VA,

2008 -2009

CNA, Riverside School of Health Professionals, Newport News, VA, 2007