C arla P. Petty

**** ****** ***, ***********, **. 37404

423-***-****

abg9vz@r.postjobfree.com

OBJECTIVE

To utilize my Customer Care and Medical Skills in a growing Company

SKILLS PROFILE

• Training in HIPPA Compliance

• CPR Certified, Certified Medical / Phlebotomist

• Good filing and organizational skills

• Experience in handling confidential paperwork

• Ability to take accurate phone messages and deliver messages promptly

Good customer relations background

EMPLOYMENT HISTORY

American Estoric Laboratory (PRN) 2011 current

Chattanooga, TN. Phlebotomist / Couier

• Venuipucture, data entry

• Successfully complete all jobs by time requested.

• Coordinate delivery of large specimen pickups

• Order Supplies, Accession specimens for various labs

• Provide Physicians with proper test results and test in timely manner

Convergys’s Corporation 2009 2010

Chattanooga,TN. CSR

• Educating customer on Account information( billing, promotions,troubleshooting, activations)

• Data Entry, Scheduling Service calls,Cancellations of Services and Penalties

• One call Resolution

• Unsealing equipment and packaging

Dr.Michael D Gaither,D.O. Internal Medicine

Chattanooga, TN. Medical Assistant/Phlebotomy 1999 2006

• Triage, injections, EKG’s, data entry, assisting with the Physican,venipucture

Filing, Scheduling test & percerts, Phoning Rx,ICD 9 &CPT Coding, contacting patients about results,

patient education, accession blood for various labs

EDUCATION

Certified Phlebotomy/Medical Assistant 2001

Allied Academy of Nursing, Chattanooga, TN

Diploma

Central High School, Harrison,TN

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