Customer Service Front Desk
Resume:
Jennifer Lee Hedlund
Lawrenceville, GA 30044
**********@*****.***
Objective
To obtain a job that will help further my experience in the work place and
in life.
Qualifications
I have experience using SAP and I am also proficient in the following
Microsoft applications: Word, PowerPoint, Excel, Publisher, and Access. I
have great customer service experience and the ability to lead others.
Honors and Awards
Dean's List: Received in 2008 and 2010 at Georgia Southern University.
Outstanding Performance in Accounting Principles: Received in 2007 by the
Georgia Southern University School of Accountancy.
Work History
August 2010 - May 2011
Company: Baymont Inn & Suites
Employer: Kevin Gall, 912-***-****
Description: Front Desk Assistant/Night Auditor. My duties include
performing the daily audit, managing the front desk, and providing the
guests with exceptional customer service. I use the OPERA PMS computer
system to make reservations, check guests in and out, as well as,
complete the audit.
May 2010 - June 2010
Company: Waffle House Corporation
Employer: Cindy Owens, 770-***-****
Description: I served as a temporary employee/intern in the Accounts
Payable department for the corporate office. I was responsible for
keying invoices into the computer system, organizing and distributing
mail, and filing paperwork. I worked on an AS 400 operating system and
JD Edwards software.
February 2008 - February 2010
Company: Applebee's
Employer: AJ Dippolito, 912-***-****
Description: I began my employment as a car side specialist and
eventually trained on every position. I was responsible for providing
outstanding customer service and being a team player by helping others
when needed.
January 2007 - February 2008
Company: Outback Steakhouse
Employer: Artie Harell, 912-***-****
Description: I began working as a hostess and worked my way up to take
away and waitress positions.
Education
Georgia Southern University
Graduation: July 2010
Degree: BA, Accounting
Extracurricular Activities
Accounting Association: I participated in this organization from January
2008 through May 2010. I helped with relay for life, blood drives, and any
other activities that needed volunteers.
Habitat for Humanity: I was a volunteer in 2007 and 2008. I participated in
various activities, such as building houses and helping out at the home
store.
Leader's EDGE: I took part in this leadership program in 2005. I acquired
many great skills in learning what it is to be a good leader, such as
honesty, responsibility, and integrity.
Contact this candidate