Customer Service Technician

OBJECTIVE

To obtain an employment as a receptionist were I could provide good customer service; greet

customers in a polite and friendly manner, by using good communication and phone etiquette.

EXPERIENCE

Babysitter/Tutor October 2010 - Present

Provide tutoring services twice a week to an eight-year old child, whom has pervasive

developmental disorder-“not otherwise specified,” and provide tutoring service once a week to

the sibling, whom is six–years old; babysit twice a week.

AVON & Mark March 2010 - Present

Answer incoming calls; place customer orders and offer receipts, as well as answer question.

Handle all shipping and product distribution; check inventory of merchandise, collect payments,

and marketed.

Pacific Team Inc. August 2008 – December 2008

Leased apartments to future residents, answer phone calls, accepted rent/utility bills, and

deposits; greeted residents, filed/faxed/copy, and showed models.

NOVO 1 March 2008 - March 2008

As a bilingual telemarketer, submitted money to inmate’s accounts using a computer, by credit

card, checks, or western union.

EDUCATION

Texas Woman’s University Anticipated Degree: December 2011

Bachelor of Science

Major: Communication Science and Disorders

Dean list for two semesters

PCI Health Training Center June 2009

Patient Care Technician Diploma

Certified Patient Care Technician

Certified Phlebotomist

Certified Nursing Assistant

Perfect Attendance Award

2

Skyline Center May 2006

Magnetic Program

High School Diploma

Rising Star Program

Graduated with honors

Member of Drill team and a squad leader

SKILLS

Organization skills: filing documents, maintaining and keeping up with records, and

•

organize the office environment.

Bilingual Speaker

•

Excellent Customer and interpersonal skills

•

Type 40 wpm

•

Ability to function as part of a highly effective team that consistently puts “Patients First”

•

Proficient in Microsoft Word, Excel, Power point, and the Internet

•

Working knowledge of Medical Terminology

•

2

Roxanna Reyes

7303 Seco Blvd Dallas, TX 75217

Phone: 214-***-**** E-Mail: ********.**@*****.***

____________________________________________________________________________________________________________

Contact this candidate