Customer Service Technician

Scott A. Hutson

*** ***** ******* ****, ***** City, FL 33566

Phone: 813-***-****

Email: ********@****.***

Objective: Seeking a Pharmacy Technician position, utilizing my pharmacy

technology education, externship, related certifications, and pharmacy

technology work experience.

Related Certifications:

. Certified Pharmacy Technician, Pharmacy Technician Certification

Board, September 2010

. Registered Pharmacy Technician, Florida Department of Health, October

2010

Education:

Candidate for Graduation, Associate in Science in Pharmacy Technology, July

2011, Everest University, Tampa, FL

Related Coursework: Administration of Medication and the History of

Pharmacy, Pharmaceutical Calculations, Medical Terminology, Administrative

& Practical Aspects of Pharmacy Technology, Communication Skills in

Pharmacy, Pharmacology I & II, and Pharmacy Technology Lab

Computer/Office Skills: Microsoft Office Suite, data entry, and multi-line

phone systems

Related Work Experience

2011 to Present, University Community Hospital, Tampa, FL

Pharmacy Technician Externship

. Completed 160-hour externship at hospital pharmacy.

. Delivered medications to nursing stations utilizing automated

medication dispensing system.

. Compounded IV medications and maintained narcotic inventory.

2011 to Present, Sweetbay Supermarket, Plant City, FL

Pharmacy Technician/Sales Associate

. Receive prescriptions and refills, and obtain required information for

processing requests

. Work closely with third party insurance companies to resolve rejected

adjudications

. Initiate prescription renewal requests to Physicians, and maintain

counseling log

. Maintain appropriate levels of pharmacy inventory, and manage

prescription filing system

. Prepare and compound medications, and complete manual insurance claim

forms

. Identify and remove outdated medications, and maintain pharmacy

cleanliness

. Operate cash register, and provide high levels of customer service

Non-Related Work Experience

2008, Falcon Contracting, Bartow, FL

2005 to 2008, Marlon Dunn Contracting, Plant City, FL

Lead Pipe Layer & Operator

. Staffed, scheduled, trained, and supervised five employees

. Installed and repaired sanitary and storm water sewer structures and

pipe systems

. Laid out pipe routes, and cut, aligned, and positioned pipes for

welding or sealing

. Dug trenches to required depths, checked slopes, graded trenches, and

leveled trench bases

. Operated mechanized equipments, including rollers, excavators, front

end loaders, and backhoes

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