719-***-**** michael.piercy@comcas
t.net
Michael Piercy
Profile Senior IT Specialist and Project Manager with 27
years' experience in designing and supporting
business applications. Proficient in MS Office, MS
Project, and several other applications. MS Access
and MS SQL Server DBA. 20+ years' JCL and COBOL
experience.
US citizen eligible for clearance.
Experience 2006 - 2007 Landmark Education San Francisco, CA
Contract Project Manager
Managed variety of projects such as Microsoft
daylight savings time change, new telephone and
data system requirements evaluation, upgrades to
existing telephone systems, and vendor evaluation,
selection, and management. Used MS Project to
create project schedules.
1997-2006 Hewlett Packard Palo Alto, CA
Various roles (Information Technology Specialist,
Project Manager, Planner, and Senior Programmer
Analyst)
Managed projects in a team lead role and led
evaluation and collection of requirements for
application support teams, applications, and
support agents ensuring seamless implementation of
all projects.
Using MS Project, created master schedules for
application implementations, application
conversions, application modifications, equipment
upgrades, and periodic maintenance procedures.
Gathered implementation requirements and translated
them into specifications for all levels of
implementation groups; developed surveys to collect
information and opinions of implementation
participants, reducing project errors by 40%.
Managed rollout and post rollout additions and
changes and performed product champion role to
facilitate and expedite post implementation problem
resolution.
Implemented training course for new recruits -
speeding profitability.
Education California State University, Dominguez Hills,
Carson, CA
Completed 3 years of college, majoring in
Psychology/Behavioral Sciences
Control Data Institute, Los Angeles
Certificate in Programming and Operations
Training and Several training courses and college classes in
Coursework programming, databases, operating systems, project
management, MS Project, programming languages, and
effective communication.