YVONNE M. LAING, MBA, CCP

**** ****** ***

Temple, Texas 76502

Home: 254-***-**** email: abg9rb@r.postjobfree.com cell: 832-***-****

EXPERIENCE SUMMARY

*10 years Human Resources Operations Management

*Strategic Planning and Program Execution

*Total Compensation Expertise

*Merger and Acquisition Planning and Implementation

* Systems Implementation Expertise

* Capital Budget Planning, Project and Vendor Management

* Domestic and Multinational Company Expertise

* LEAN Trained

7/2007 to current SCOTT & WHITE HEALTHCARE, Temple, Texas

Integrated Healthcare System

Director, HR

Set direction, standards and goals for management of performance evaluation systems, pay for

performance plans, PeopleSoft Human Resources, KRONOS, and Leader Evaluation Manager,

(a Studer Group product supporting goal alignment). Managed capital and operations budgets,

vendor relationships, security protocols, system upgrades and audits. Through rotational

leadership program, managed system wide changes to Benefits and Recruiting Programs

supporting a 10K+ multi-divisional workforce.

• Championed transition of organization through implementation of on line performance

and merit systems. Compliance improved from 60% to 98%

• Reduced salary offer turndowns by 30% and “higher pay” turnover by redefining the

market benchmarks

• Implemented systems to manage and communicate year over year changes in benefits

plan decisions in designs, coverage and cost containment

• Improved ability to calculate cost of turnover through implementation of on demand

reports detailing employee movements

• Improved visibility of company overhead investment in labor by providing on line total

compensation statements to 100% of the employees

2/2001 to 7/2007 THE METHODIST HOSPITAL, Houston, Texas

Integrated Health Network

Manager Compensation

Managed performance management and compensation program for 10K employees including

staff and executive pay plans, incentive plans. Developed decision making tools and plan

effectiveness audits. Prepared board presentations for Compensation committee

• Reset standards for review of executive pay to include benefits and perks

• Reduced cost of exception adjustments by 40% through implementation of market based

pay plan with standard structure movements and pay policy lines

• Reduced late merit increases from 28% to 4% with no budget overrun by transitioning

organization to point in time on line performance, merit and bonus plans. Earned

community recognition from HR Houston through 2006 HR Impact Award

7/2000 to 2/2001 US ONCOLOGY, Houston, Texas

Physician Practice Management Firm

Associate Director

Managed pay plan and department budget, pay plan costing. Priced executive jobs. Approved all

job descriptions. Developed standards for benchmarking positions. Introduced a consulting

approach to service delivery in a post merger environment.

• Improved approval times by 50% for changes to employee transactions by decentralizing

approval policies, consistent with new management structures

1997 to 2000 ENRON NORTH AMERICA, Houston Texas

Multinational Energy Marketing and Trading Firm

Senior Specialist

Pay and performance plan management for domestic and international executive and staff

employees. Lead for M&A consulting and implementation. Site manager for SAP implementation.

Divisional administration and reporting of stock option and bonus plans worldwide. Supervised all

contract employees

• Improved turnaround times for market reviews by 30% through implementation of

automated survey practice

• Established training program for HR Generalists to identify and document recruitment and

retention costs, and how to use performance based employment agreements and stock

options to retain employees

• Established three new customized pay for performance plans, one for a dot.com

business, one for a power production business, and a skill based pay plan

1984 to 1997 RELIANT ENERGY, Houston, Texas

Public Utility

Senior Analyst (7 years)

Pay plan administration, supervision of rotational employees, management of corporate

relocation program. Preparation of position papers for union negotiations. Lead for M&A

integrations

Senior Personnel Consultant (6 years)

EEO/AAP Compliance Administration, grievance resolutions, policy development and resolution

of misconduct investigations, safety reporting. Opened new corporate office.

• Reduced cost per hire by 12% by initiating intercompany posting system.

• Reduced cost of litigation support by 8% through active counseling and early, timed

resolution of grievance process

• Reduced staff overhead by 20% through use of project based assignments and flexible

workforce scheduling to support changing business models

1980 to 1984 DRESSER INDUSTRIES, Houston, Texas

Oilfield Services and Mineral Operations

Pension Administrator (2 years)

Domestic and International Pension Plan administration, administration of elective separation

program.

EEO Administrator (2 years)

EEO reporting and manpower planning, policy administration, reduction in force guidelines

• Reduced design to distribution time for policy development by 15% using teams and

developing standards for rapid changes

• Executed 40% reduction in force plan over five divisions internationally with minimum

litigation.

EDUCATION

Masters of Business Administration, Our Lady of the Lake University

Bachelor of Science Degree, State University of New York at Buffalo

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