Customer Service Representative

VANESSA I. MENDIOLA

**** ****** *** • San Diego, CA • 92126 • 858-***-****

************@*****.***

Business Professional with demonstrated ability in Management Support and experienced

skills in client and vendor relationships to help increase the structure and development of

the business for the betterment of the company.

PROFILE______________________________________________

•Expert in communication and customer relations • Highly proficient in making deadlines

•Exceptional organization skills • Self-motivated, resourceful, & confident

•Proficient at troubleshooting and problem solving • Strong Productivity and Work Ethic

• Knowledge of MS Word, Excel, Outlook, and Quick Books.

•Experience in dealings with exchanges, shipping, receiving and AR

PROFESSIONAL

EXPERIENCE___________________________________________________________

____

ALTERNATIVE PARTS SOLUTIONS

SAN DIEGO, CALIFORNIA

Small Business Owner June 01, 2007-April 01, 2011

• Customer Service, worked with programs including QuickBooks, Microsoft programs,

Outlook and the Internet.

• Input Sales Orders, Purchase Orders into the QuickBooks System

• Handle all incoming and out going mail, filing and storage arrangement

• Arrange for pickups with USPS, UPS and FedEx

• Coordinate purchasing by calling vendors for pricing and ETA’s

• Mail out and double check the invoices and credit cards to make sure all payments are

up to date

• Call on clients with past due AR accounts

• Outside sales and negotiating discounts with vendors.

DAW INDUSTRIES

SAN DIEGO, CALIFORNIA

Customer Service Representative October 6, 2006-August 15, 2007

•Received front line incoming calls for all orders

•Entered Orders on computer

•Filing

•Assisted manager with printing and filing

•Help train new employees on company ordering system.

CHEVRON CORPORATION

SAN DIEGO, CALIFORNIA

Customer Service Representative January 5, 2006-October 20, 2006

•Stock

•Clean

•Check out customers

•Cash handling

CYCLOPS DISPLAYS

SAN DIEGO, CALIFORNIA

Customer Service Representative January 6, 2005-December 16,2005

•Answering incoming calls

•Transferring calls to appropriate person

•Accounting

•Making sales order and purchase orders

EDUCATION AND

TRAINING__________________________________________________

University City High School

• General studies

Contact this candidate