Customer Service Medical

Amanda Jean Dean

**** ****** *** **** • Middletown, Ohio • ****.***@***.*** • 513-***-****

Objective: Seek employment in the Biology field.

Education

The Ohio State University Columbus, Ohio

Bachelor of Science in Biology Graduated: June, 2010

Overall GPA: 3.12

Relevant Coursework:

• Biology, Physiology, Psychology, Microbiology, Inorganic Chemistry,

Organic Chemistry, Biochemistry, Statistics, BLS for HealthCare Provider, STNA

Training course completed

Work Experience:

Good Samaritan Hospital Cincinnati, Ohio

Patient Care Assistant September 2010-Present

• Assists the nurse in the provision of basic patient care.

ComFor Care Senior Services Reynoldsburg, Ohio

Home Health Aide March 2010-August 2010

• Provide assistance grooming, bathing, dressing, feeding, and preparing meals for clients

in their homes.

• Light housekeeping, transportation, and errands.

Traditions at Stygler Road- Nursing Home Gahanna, Ohio

Caregiver-Certified Nurse Aide April 2010-August 2010

• Provide care for residents through grooming, feeding, dressing, and ambulating.

• Communicating with nurses about residents care and needs.

The Ohio State University Medical Center Gift Shop Columbus, Ohio

Student Position September 2007-April 2010

• Provided customer service to patients, employees, and visitors of the hospital.

• Performed retail related tasks including, pricing, inventory, and running the cash register.

Skills:

• Computer Skills- Proficient in Microsoft Word, Excel, PowerPoint, and proficient with

internet research skills

• Child Care Skills- I attended a Red Cross Babysitting class, as well as have experience

working in the nursery at my church.

• Life Saving Skills- Certified by the American Heart Association in Basic Life Saving for

Healthcare providers.

• Nurse Aide Skills- Completed State tested nurses aide training course and passed the state

test.

• Customer Service Skills- I have worked in many customer service positions.

Volunteer Experience:

• Middletown Regional Hospital, 2006

• The Ohio State University Medical Center, Fall and Winter 2006

• Ross Heart Hospital, Spring 2007

• Relay For Life, Ohio State University, May 2008

• The Ohio State University Medical Center East- Department of Radiology, Fall 2009

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