Administrative Assistant Customer Service

Debbie Champlin

**** ** *** ** [pic] Fort Lauderdale, FL [pic] 954-***-**** [pic]

***********@*********.***

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A highly motivated administrative assistant that possesses a proven ability

to multitask effectively and capable of handling a wide range of

administrative functions. Serve as point person for executives, clients,

and vendors. Maintain excellent communication and problem resolution

abilities with efficiency. Ability to meet challenges with a positive

attitude.

Administrative Skills

Computer proficient Microsoft Office: Word, Excel, Powerpoint, Access,

Outlook.

Planning, Scheduling, Customer Service, Project Coordination, Organization

and Client Services. Accounts Payable/Receivable, Typing Speed 60 wpm, 10

Key, Dictation

Professional Experience

February 2011 - May 2011

Metals USA, Fort Lauderdale, FL

Administrative Assistant for seven person office assisting with

correspondence, travel arrangements, car service and hotel accommodations

for Board members and staff.

Automated system for easy access by employees. Established accounts with

vendors. Assisted customers with order inquiries and directed to

appropriate persons/company. Set up filing system to track daily activities

and coordinate office procedures for affiliate offices assuring smooth

transition of office procedures.

February 2009 - February 2010

Broward Library Foundation, Fort Lauderdale, FL

Assistant to Foundation President/Project Coordinator/Office Manager

Assisted staff in the production of Foundation's annual event which hosted

over 600 attendees

Automated all of the activities of volunteers and supervisors via computer

input.

Organized and created a ticket procedure for attendees for the various

contribution levels and tracked all paid participants for event for

disbursement of tickets at various levels at event site.

Copying, faxing, assembling, telephones, tracking via computer

Attended board meetings, taking of minutes and disbursement of meeting

materials.

September 2003 - February 2009

Republic Services, Inc., Corporate Office, Fort Lauderdale, FL

Provided administrative support to legal department to include travel

itineraries, expense reports, word processing, database and file

management.

Prepared weekly status reports at the request of Executive.

Assisted in the management of scheduled appointments and meetings.

Received visitors, set up conference rooms, prepared conference material,

arranged catering services.

Prepared specific and routine correspondence.

Account manager for assigned territories.

June 1997- August 2003

AutoNation, Inc., Corporate Office, Fort Lauderdale, FL

Responsible for calendar management for Senior Vice President.

Made travel reservations for department heads.

Responsible for the distribution of confidential materials to vendors and

their outside counsel. Prepared background documents for acquisitions as

requested.

Prioritized and managed assigned projects with follow through in a timely

manner.

Answered phones and directed incoming calls to appropriate parties promptly

and efficiently.

Prepared correspondence upon approval of senior management. Managed

contact information for senior management.

Responsible for office equipment, supplies, acquisition library data.

February 1995 - August 1996 - Project Coordinator

MDM Group, Ltd., Fort Lauderdale, FL

Responsible for coordinating travel reservations from sponsored airlines

fulfilling specific quota. Managed hotel reservations to meet official

contract.

Fulfilled auto rental agreement for show participants, military, and

guests.

Coordinated service contractors and suppliers with set timelines.

Procured local vendor to market product and advertise in show.

Assisted with team members at event to assure success of activities.

Scheduled and attended post meetings for the coming year.

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