Registered Nurse Quality Assurance

Kim Finger, RN, BS HCM

**** ********* *****

New London, WI 54961

920-***-**** home

920-***-**** cell

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Career Summary

An energetic, outgoing, Registered Nurse with management experience in

various settings. Skilled in communication and motivating staff to work as

a team to achieve desired results. Utilize a participative management

style with emphasis on open communication. Seeking a management position in

a setting that focuses on making a difference in the lives of the people it

provides services for.

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Professional Work History

Clarity Care 2008-to present

Director of Staff Development and Quality Assurance

. Participate in operational and strategic planning

. Utilize lean principles for process improvement

. Responsible for supervising, developing, and implementing all

staff training

. Collaborate with other departments to provide specialized

trainings and ensure quality programs

. Collaborate with marketing to develop plans to expand business

. Develop and maintain budgets for staff development

. Participate in accident investigation and workers compensation

team

Manawa Community Nursing Center 2007-2008

Director of Nursing

. Responsible for staff management, hiring, orientation,

disciplinary action, scheduling and continuing education

. Complete and submit MDS forms and monitor care plans

. Maintain and improve budgets for the nursing department

. Develop and enforce policies

. Monitor for compliance with all regulations

KindredHearts CBRF 2002-2007

Director of Quality Care/Senior Healthcare Coordinator

. Multi-site responsibility with frequent travel, preparing for

state surveys and start up in new acquisitions

. Responsibilities include assessing residents, determining needs,

contacting families and appropriate resources, collaborating

with residence directors to determine the best plan of care for

resident and family

. Member of the Quality and Safety Committee focusing on improving

quality of life and safety for our residents and other customer

groups

. Member of the Senior Management team focusing on improving

operational processes and financial planning.

. Develop programs to improve quality and efficiency and promote

wellness.

. Knowledgeable on DHS 83 regulations and able to incorporate into

daily processes.

. Developed and implemented healthcare related objectives,

policies and procedures.

. Developed and implemented Medication Administration and First

Aid teaching program.

Theda Care 2001-2002

Registered Nurse/Triage

. Responsibilities included assessing and triaging patients over

the phone and making appropriate recommendations and entered

data into computer.

. Contacted appropriate resources and set up appointments.

. Provided patients with test results, resources, and health and

wellness education.

. Provided communication between physician and patients regarding

refills, labs, and test results.

. Assisted with various procedures, gave injections, started IV's,

and obtained blood for testing.

Registered Nurse/Medical-Surgical

. Responsibilities included assessments, providing patient care,

evaluations, charting, medication administration, phlebotomy,

and a variety of nursing skills.

. Managed and mentored unlicensed personnel providing patient

care.

. Patient and family counseling and education as needed.

Education and Professional Development

. Bachelor of Science in Healthcare Management

Franklin University, Columbus, OH

. Associate Degree in Nursing

Fox Valley Technical College, Appleton, WI

. Approved as primary instructor for nurse aide training

. Certified as Dementia Care Specialist

. Certified as an instructor by the American Red Cross

. Completed program in Team Development at Fox Valley Technical College,

Appleton, WI.

References available upon request.

Contact this candidate