Customer Service Manager
Resume:
Y ANAIBRA cARDENAS
Bi Lingual (English – Spanish)
**** *. *** ******, ************, PA 19134 Email: ****************@*******.***
Administrative Professional offering ten years managing a full scale of various administrative tasks
such as demonstrating a high level of skill in resolving difficult customer situations.
Assertive • MS Office Suite • Change Agent (mange, consult, analyses, and uses
•
coalition skills influences others)
Basic Knowledge of
Organizational Skills and •
•
Computer Hardware, • Communicating for Results
Management Skills
Troubleshooting and
Repair
Professional Experience:
New Quality Restaurant 10/2000 to 1/2011
Manager/Cashier
Assuring customer service in placing and receiving orders
o
Preparation and distribution of orders
o
Closing establishment and organizing schedules
o
Gaudenzia 9/2005 to 3/2006
Assistant (externship)
Primary duties consist of the following:
Filing
o
Faxing and copying
o
Answering phones
o
Data Entry
o
Pizza Express 4/1998 to 6/2000
Cashier
Taking orders and dispatching orders
o
Assuring funds in register when opening and closing shifts
o
Problem solving with little or no supervision
o
Education:
MCC/CTI 09/2004 to 06/2006
Specialized Technology, Associate Degree
3.77 GPA
Skills acquired: Refurbishing Computers, Installing Software, Creating videos and web pages
References:
Available upon request
Contact this candidate