Manager Project

KAYCEE EKUFU

***** ******** *** * South Holland, IL 60473 * 773-***-**** *

************@*********.***

Clinical Applications/Business Analyst

Experienced IT professional, project manager and coordinator, with

expertise in applications and systems development, administration, project

management, internal and external communications, and supervision.

. More than 12 years experience in the Information Technology Industry,

including 6 years of Telecommunications and 6 years of healthcare

experience analyzing and implementing systems and applications.

. Managed large scale projects, with budgets often exceeding $1 million.

. Developed sustained relationships with internal management, employees,

external vendors, and clients based on knowledge and trust.

. Proficient with telecom equipment, routers, switches, servers,

clinical and financial applications.

. Outstanding motivator and builder of teams. Works well in both team

environments and individual assignments. Excellent in training upper

level, peers, and subordinates.

. Successful in meeting new technical challenges and finding solutions

to meet the needs of the customer.

Core Competencies:

o Project Management Professional IT Project Management

o Systems Administration Healthcare/Clinical

Applications Integration/Analysis/Support

o Applications/Systems Analysis SAP BASIS & Security

Administration

o Network Engineering SOA, ITIL, Waterfall, SCRUM,

and Agile Methodologies

o Test/QA Engineering Data Management & Disaster

Recovery

CERTIFICATIONS/TECHNICAL PROFICIENCIES

Certifications: Project Management Professional (PMP) - Certified PMP,

EPIC Credential - Inpatient & Ambulatory.

Allscripts/Eclipsys - Sunrise Clinical Manager 5.0 - Eclipsys

Certified Professional Program (ECPP)

Microsoft Certified IT Professional (MCITP) and Cisco (CCNA) in

progress

Platforms: DOS, WIN 3.x, 98, ME, NT, 2000, XP, Vista, 7, Unix, Linux,

Server 2000, 2003, 2008

Networking: TCP/IP, ISO/OSI, IPX/SPX, VOIP, CDMA, BGP, ATM, Frame Relay,

PPP, T1, DS3

Tools: SAP, FICO, MM, HR, BI, BASIS, Security, APP Server, Web

Server, DB Server, SAN,

NAS, LAN Manager, WAN,Kronos, VMWare 4.0, VSphere, ERP, STAR,

Cloverleaf, SCM 5.0, Cerner EMR

Soarian Clinicals, Visionware, EPSI, NEBO, ANSOS,AD, MS Exch.,

Office Suite, MS Project, VISIO, IIS, SPSS, SAS,HP OpenView, Win

Runner,Test Dir., Citrix,Cisco Call Manager, Pix Firewall, TMS,

MR, MGTS, HL7, EPIC, Sunquest, AML, COPATH, Allegra, ComLab,

ARUP, RRL, ACL, Telcor.

Languages: Java, .NET, C. C++, OOP, Agile, Cobol, HTML, VBScript, Pasca,

TCL, ksh, XML, Perl.

Databases: Access, SQL *Plus, SAP, Oracle.

PROFESSIONAL EXPERIENCE

ADVOCATE HEALTH CARE/ACL LABORATORIES - Rosemont, IL

2011 - Present

APPLICATIONS PRODUCT ANALYST PROFESSIONAL

Implement Clinical and Laboratory Applications for 22 Advocate and Aurora

Health Care hospitals and clinics.

. Provide implementation, management, and support of clinical and

laboratory applications such as EPIC, Cerner Millenium, AML, Sunquest

Lab, COPATH, Allegra, ComLab, ARUP, RRL, ACL, and Telcor, with HL7 and

ASTM protocols.

. Implement clinical and laboratory application and instrument

interfacing utilizing eGate and Cloverleaf.

. Develop and implement Business, Ambulatory, and Outreach Modules for

22 combined hospitals of Advocate and Aurora within ACL Laboratories.

GOODHEALTH MEDICAL PRODUCTS - Chicago, IL

2010 - 2011

APPLICATIONS ANALYST/CONSULTANT

Good Health is a healthcare organization engaged in providing medical

equipment, supplies, and services.

Provide on-demand IT consulting services to manage and support healthcare

systems and applications.

. Led the implementation of systems, applications, and databases that

drive healthcare business operations.

. Provided Sunrise Clinical Manager 5.0 CPOE and ORM

Implementation/Activation Support and training at the North Shore Long

Island Jewish Medical Center, New York in the LIJ Activation Project.

. Supported 2 EPIC Go-Lives at UCMC (Chicago) and Mount Sinai (NY) on

Inpatient and Ambulatory.

. Implemented Cerner Millenium Acute Care EMR with PowerChart, CPOE,

Patient Care, and Documentation for Albert Einstein Medical Center

Philadelphia Go-Live.

. Implemented Soarian Clinicals with CPOE, Patient Care, and

Documentation.

. Recommended and implemented NOBLE HOUSE Patient Accounting and Billing

Application.

. Prepared and presented budgetary items and made recommendations for

systems acquisition and management.

Key Contributions:

. Recommended and implemented systems fine-tuning and upgrade.

. Improved and maintained better systems performance.

METROSOUTH MEDICAL CENTER (Formerly St. Francis Hospital) - Blue Island, IL

2008-2010

APPLICATIONS ANALYST/SAP ADMINISTRATOR

MetroSouth is a hospital that provides healthcare and allied services to

its patients.

Managed and supported hospital clinical and financial applications and

systems, and directed Enterprise Resource Planning (ERP) implementation,

migration, and upgrade project.

. Managed Windows Server 2003/2008, Exchange 2003/2007, Citrix, Terminal

Services, and VMWare 4.0 VSphere.

. Created Active Directory and MS Exchange Groups, Users, and Computers,

and managed user accounts.

. Implemented EPIC with EpicCare Inpatient, Physician and LIP.

. Managed and supported hospital ERP SAP System and Applications

development and support, running multiple modules with over 1000

users. Provided functional configuration support on MM, FICO, HR, and

BI modules.

. Directed development, management, and support of many hospital

clinical and financial applications that boosted healthcare

operations, such as STAR Navigator, EPSI Budget Manager, VisionWare

Productivity Monitoring, NEBO Patient Billing Application, Kronos

WorkForce Central and WorkForce Connect Time Management, and

Cloverleaf Interface Engine. Managed and supported EMPOWER EMR and

EMPOWER ED clinical applications.

. Prepared and presented budgetary items for the Applications team each

fiscal year.

. Led improvement of database performance and data optimization as the

DBA of 5 systems.

. Trained new employees and users on the use of hospital's clinical and

financial systems.

. Provided valuable inputs at hospital's management meetings on aligning

IT and business objectives that improved decision making and provided

better business results.

. Communicated effectively with users of all clinical and financial

systems and applications to ensure user and patient satisfaction

across multiple organizations.

Key Contributions:

. Directed and coordinated the activities of applications development

and team initiatives that boosted development and integration levels

by 60%.

. Directed activities ensuring security and quality assurance of five

systems that boosted system security across multiple organizations

from 20% to 50%.

. Successfully planned, developed and implemented full life cycle

migration of SAP ERP R/3 System from outsourcing to in-house data

center boosting revenue by more than $500,000.

VERIZON BUSINESS - Downers Grove, IL

2007-2008

NETWORK/APPLICATIONS ENGINEER

Verizon is a renowned telecommunications corporation providing LAN, WAN,

and wireless networks and services, to business and residential customers.

Implemented private IP (PIP) conversion project of a major business

customer.

. Managed network upgrade and internet protocol (IP) conversion project.

. Participated in a full SDLC implementation of Wells Fargo Bank Private

IP (PIP) design and upgrade in a major LAN/WAN enhancement project and

upgrade, with 100% completion.

. Designed and Installed Verizon Business Customer WAN/LAN Network

Systems.

. Configured and Implemented Customer Network Systems and protocols

(PIP, ATM, Frame Relay, PPP, MPLS, Data and VOIP) and managed

telecommunications equipment and systems.

. Activated and migrated networks from legacy to enhanced systems (T1,

T3, DS1, DS3, OC3)

. Implemented effective troubleshooting and resolved customer network

problems.

Key Contributions:

. Managed and supported Verizon Business customer networks boosting

performance by more than 20%.

. Provided efficient customer support and improved customer satisfaction

by more than 30%.

AT&T BUSINESS SERVICES - Lisle, IL

2006-2007

NETWORK/APPLICATIONS ENGINEER

AT&T is the number one telecommunications corporation in North America

providing LAN, WAN, wireless, data, and other network services, to business

and residential customers.

Managed network upgrade and migration project of a business customer.

. Led a team of Engineers that managed United States Postal Services

(USPS) network migration/upgrade project.

. Managed site installations of dedicated local and wide area networks

(LAN/WAN), and data connections at various speeds from AT&T networks

to various customer locations nationwide.

. Developed, implemented, and supported processes, tools, and

technologies such as IP Routing, IP Sub-netting, TCP/IP Protocols

(BGP, MPLS, RIP, IGRP, EIGRP, and OSPF).

. Implemented network security, and configured NAT, Proxy Server and

Fire Walls.

Key Contributions:

. Led a team of Network Engineers that successfully upgraded and

migrated USPS DSL and fractional T1 networks nationwide to full T1

that boosted performance by 70%.

. Ensured that the migration project completed ahead of schedule and

within budget.

GOODHEALTH MEDICAL PRODUCTS - Chicago, IL - IT MANAGER -

2003-2006

LUCENT TECHNOLOGIES - Naperville, IL - TEST/QA ENGINEER

- 2001-2002

CHICAGO STATE UNIVERSITY - Chicago, IL - MICROCOMPUTER

SUPPORT SPECIALIST - 2000-2001

EDUCATION

Capella University - Minneapolis, MN - PhD - Information Technology (in

progress) - 2009-Present

DeVry University, Keller Graduate School of Management - Oakbrook, IL - MBA

with ISM concentration - 2007-2009

Chicago State University - Chicago, IL - BS Computer Science (Honors -

Cum Laude) 1997-2001

SAP Americas - Newtown Square, PA - SAP TECH, BASIS Admin, Security Admin,

HR Training - 2009-2009

MicroTrain Technologies - Chicago, IL

2010-

Present

Certified Project Management Professional (PMP)

2011

Microsoft Certified Information Technology Professional (MCITP) and Cisco

Certified Network Assoc. (CCNA) in progress.

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