Human Resources Manager

Karen J. Carroll

**** ***** ***** *****

Carrollton, Texas 75010-4064

Cell Phone: 972-***-****

Email: ***.********@*******.***

HUMAN RESOURCES / BENEFITS / PAYROLL

PROFESSIONAL SKILLS

Basics: Microsoft Windows - Word, Excel, PowerPoint

HRIS: Sage Abra, PeopleSoft, Galaxy TimeStar, HR Source, eTime (Kronos

Time & Attendance software)

Email: Microsoft Outlook, LotusNotes

Other: Strong organizational and time-management skills; ability to multi-

task, handling multiple projects in various phases; detail-oriented and

persistence to follow-up; computer savvy, exceptional computer skills -

highly proficient in word processing, spreadsheet applications, email

systems and HRIS databases; excellent oral and written communication and

interpersonal skills with varying audiences - management, employees,

vendors.

ASSOCIATION MEMBERSHIPS

SHRM (Society for Human Resource Management)

APA (American Payroll Association)

DHRMA (Dallas Human Resources Management Association)

Cambridge Who's Who Among Executives & Professionals

PROFESSIONAL EXPERIENCE

JANUARY 2007 - PRESENT (PRIVATE COMPANY, DALLAS, TEXAS)

Human Resources & Payroll Manager working at the Corporate Industrial

Distribution & Service Company HQ facility for 50 locations within the US

(Texas, Arkansas, Louisiana, New Mexico, Oklahoma, Utah, Arizona, Nevada)

ensuring practices, policies and procedures are followed, thru

communications and training. Currently working to add Colorado, Missouri

and Kansas.

Independently implemented new payroll / time keeping / human resources

system (3 separate software packages).

Responsible for highly confidential and time-sensitive material on

personnel, payroll and benefits.

Manage and coordinate the processing of time records and the calculation of

payroll, maintain payroll records.

Responsible for advising managers regarding personnel issues, hiring,

discipline and termination. Investigated employee complaints and concerns.

Communicate employee benefits and HR policies to employees and managers.

Responds to inquiries regarding policies, procedures and programs.

Research new benefits and on improving current benefits.

Prepare payroll tax documents, 941 and W2. File all state and unemployment

payroll tax filings.

Integrate new employees through acquisitions into the company.

Monitor and administer workers compensation, unemployment and other

regulatory issues.

Developed new hire process, including forms, orientation, employee

handbook.

Developed new hire benefits booklet.

Set-up new temporary agency contracts in all states currently doing

business in.

Administered / track FMLA / COBRA benefits.

Administrator for HR Inter-Company Intranet site.

Ran reports and compiled data for payroll and benefit analysis, along with

headcount and other data tracking.

Compiled, maintained, processed, managed and approved biweekly and semi-

monthly payrolls in-house, ensuring pay, additional earnings and all types

of deductions are calculated correctly. Researched and resolved exceptions

and assisted associates with pay-related issues.

FEBRUARY 2001 - NOVEMBER 2006 (SPX DOCK PRODUCTS, CARROLLTON, TEXAS)

> August 2001 - November 2006

Human Resources Services Manager working at the HQ Manufacturing facility

for several locations (Wisconsin (union facility); Reynosa, Mexico; Canada)

and on-site location ensuring practices, policies and procedures were

followed thru communications and training.

Responsible for highly confidential and time-sensitive material on

personnel, payroll and benefits.

Compile, maintain, administer and manage payroll and personnel records.

Collect, maintain, analyze and prepared data for applicant log, EEO

reports, payroll and employment statistics.

Ran reports and compiled data for payroll and benefit analysis, along with

headcount and other data tracking.

Compiled, maintained, processed and managed biweekly payroll in-house for 6

locations consisting of 600+ associates, including field associates and a

union facility, ensuring pay, additional earnings and all types of

deductions are calculated correctly. Reviewed and approved payroll

deductions and additional compensation. Researching and resolving

exceptions and assisted associates with pay-related issues.

Managed and maintained all personnel files in regards to employment,

payroll, training, medical and benefits. Managed bonus / commission /

incentive plan and payouts for associates.

Maintained and managed payroll / HRIS system - ensuring the integrity of

all data, relating to employment, payroll and benefits.

Administrator for HR Inter-Company Intranet site.

Planned and conducted new hire orientation, inclusive of pre-employment

drug screen and background check. Handle paperwork for all new hires,

performed reference and background checks on applicants. Prepared and

conducted employee separation notices and documentation. Created

Orientation Binder and process for new hires.

Planned and conducted open enrollment meetings. Distribute information and

explain benefit programs. Verified, completed and maintained benefit

enrollment forms. Forwarded information to plan providers, provided

service to associates to answer benefit questions and resolve problems.

Coordinate data to vendors and plan providers. Administered benefit

programs, reviewing benefit plan layouts. Handle qualified-life events for

benefits. Work with benefit broker. Reconciled monthly benefit bill.

Administered 401k.

Setup and administer 360 degree surveys as part of the performance review.

Compiled, administered and managed performance review process.

Administered disciplinary action documentation.

Updated, wrote and administered policies and procedures for company

handbook.

Administered and maintained commercial credit card program.

Prepared and filed all reports / logs and associated documentation required

for compliance and completion of Affirmative Action plans (EEO-1, Vets

100).

Administered, handled, maintained, processed and managed all types of leave

of absences (STD/LTD/FMLA/unpaid/WC). Handled unemployment claims and

worker comp claims.

> February 2001 - August 2001

Executive Assistant providing support to the numerous senior executives

(President, VP of Sales, VP of Operations, VP of Finance and VP of HR) at

the Headquarters facility performing all administrative responsibilities.

MARCH 1995 - AUGUST 2000 (RELIANT BUILDING PRODUCTS, INC., DALLAS, TEXAS)

Senior Executive Assistant to 4 senior executives of the Manufacturing

Company (Chairman & CEO, Senior VP of Finance & CFO, Senior VP of

Operations, Senior VP of Supply Chain) at the Corporate Headquarters

facility, which managed 10 branch locations consisting of 250+ employees;

also served as Office Manager for the Corporate Headquarters facility

consisting of 60+ people. Assisted VP Human Resources Manager in human

resource generalist capacity.

Maintenance of manager's calendars and travel arrangements; handling phone

calls (responding, screening, and delegating, as appropriate); project

management (cell phones, office moves, Corporate credit card account,

travel agency); conducted research as necessary for key projects; performed

a variety of complex administrative functions, including those of

confidential nature; human resources generalist responsibilities; scheduled

Board of Director meetings and handled presentation material; arranged

Corporate Christmas social events and handled customer entertainment;

reconciled American Express BTA account for 250+ travelers; contract

negotiations (cell phones, printing, car rental, supplies), managed

American Airlines Airpass contracts and statements; maintained all original

Corporate contracts & agreements; handled recruiting advertisements;

maintained and handled customer complaints and log.

JUNE 1978 - NOVEMBER 1994 (IBM CORPORATION, DALLAS, TEXAS)

Career consisted of being a word processor, secretary in marketing branch

offices and real estate office, administrative specialist, financial

analyst, and graphics presentation specialist (see below).

> July 1992 - November 1994 - IBM Engineering Solutions Marketing

Graphic Presentation Specialist using a variety of graphics presentation

software to create presentations; imbedded and drew graphics into

presentations; imported files into presentations handled the Focus

ImageCorder Film Recorder for deliverables and also created presentations

on the Montage FRI Film Recorder.

> June 1991 - July 1992 - IBM Engineering Solutions Marketing

Financial Analyst for the entire organization (16 departments) prepared

debit memos; coded invoices for payment and tracked invoices; spreadsheets;

expense projections; expense research; improved timeliness and accuracy of

general ledger reconciliation and monthly measurement reports; spread

budget; organized and maintained financial reports; identified and resolved

audit concerns; analyzed financial exposures and provided/presented

information regarding expense exposures; redone expense report

documentation and procedure to meet current business/customer needs, making

report easier to read and understand and track expenses of the business.

> October 1988 - June 1991 - IBM Education Center

Administrative Specialist for two education departments reconciling general

ledgers, student day reports, rental car arrangements for students

including contract preparation; audited travel expense accounts; debit

memos; catering invoices.

> February 1986 - October 1988 - IBM Real Estate Office

Administrative Assistant to entire office, which consisted of 14 personnel,

having the role of office manager, receptionist, secretary and manager's

administrative assistant; answered phones; typing; travel arrangements;

audited, logged, and processed time cards; calendars; meeting arrangements;

reconciled general ledgers; coded invoices for payment; typed leases,

contracts, forms; EEO reporting; records retention; portable asset control;

lease filing; handled bids; tracked all on-going projects; refund check

log; complaint log; set up entire office at new facility.

> November 1980 - February 1986 - IBM Marketing Branch Offices

Secretary to numerous managers (6) answering phones; filed; typed; mail;

travel arrangements; audited, logged and processed time cards; calendars;

customer / IBM education enrollments; arranged meetings; coded invoices for

payment; transportation invoices; numerous financial reports; reconciled

general ledgers; debit memos; logged and tracked customer delinquent

account receivables and handled applicant recruiting, log and forms.

> August 1978 - November 1980 - IBM DP Division - Area Office

Word Processing Office - typing; dictation.

> February 1978 - August 1978 - IBM Education Center

Course development typist; updated student manuals

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