Customer Service Sales

Angelina L. Boey

**** ****** *****, ********, ** 30092

678-***-**** ( *******@*****.***

OBJECTIVE

To utilize extensive administrative, event, sales and customer service

experience to secure a challenging position at a dynamic company.

EDUCATION

The University of Georgia, Athens, Georgia

05/2011

Grady College of Journalism and Mass Communication, Bachelor of Arts in

Public Relations

Franklin College of Arts and Sciences, Bachelor of Science in Psychology

Overall GPA: 3.60/4.00 Major GPA: 3.71/4.00

Academic Honors & Awards: Dean's List '07-'10, 2010 Excellence in Education

in Leadership Award, HOPE Scholarship Recipient

Relevant Coursework:

Integrated Event Design (Spring Semester 2009)

. Collaborated with a team of 5 to plan, organize, and host a lunch and

show fundraiser event with over 50 attendees

. Raised $800 within a 3-month period for Camp D.O.V.E., a summer camp

for deaf and hard of hearing youth

Public Relations Research (Fall Semester 2010)

. Utilize social media monitoring tools such as Google Analytics to

create extensive reports and suggestions to optimize

the relationship between the U.S. Navy and its audience

. Run statistical tests in SPSS and interpret significance of

relationships within survey findings

PROFESSIONAL EXPERIENCE

The University of Georgia Office of Special Events Event Assistant, Athens,

Georgia 08/2009 - 05/2011

. Compile RSVP lists, expedite mass distribution of invitations,

systematic update of attendees through phone

and e-mail, production of nametags and gift baskets

. Facilitate off-site assembly of event item checklists and on-site set-

up for events of up to 2500 guests

. Collaborate with Event Directors in coordination of University Events

such as galas, receptions, and academic ceremonies

. Train incoming student workers on comprehensive administrative and

event procedures

. Ensure effectiveness of operations by answering and rerouting incoming

phone calls, processing check requests,

inventory organization and serving as a liaison between the

presidential house and the office

Epting Events Event Planning Intern, Athens, Georgia

05/2010 - 07/2010

. Input client and employee information into event management and

catering software, Caterease

. Ensured maintenance of offices and conference rooms for client

meetings and tastings

. Acquired personal experience through conducting client tastings and

catering at 150-guest rehearsal dinner

The Japan-America Society of Georgia, Inc. Event Planning Intern, Atlanta,

Georgia 05/2009 - 08/2009

. Developed professional flyers for events, attended board meetings,

rearranged filing system

. Assisted in coordinating events, including the 24th Annual JapanFest

of 18,000+ attendees, 29th Annual JASG Dinner

and Silent Auction of 225 guests, and Japanese art exhibition/luncheon

at Whitespace Gallery of 30 attendees

OTHER EXPERIENCE

Ann Taylor Loft Sales Associate, Alpharetta, Georgia

05/2009

- 12/2009

. Ensured high quality customer service by providing an energetic

environment and maintaining solid product knowledge

. Gained full expertise in cashier duties, floor moves, brand

merchandising, fitting room support, and store recovery

UGA Pandora Yearbook Member of Marketing and Photography Committee, Athens,

Georgia 08/2008 - 05/2009

. Composed and supervised the logistics of letters inviting Greek and

club organizations' participation in yearbook

. Photographed campus and sporting events to revitalize yearbook spreads

UGA Georgia Dogs Association Fan Photographer, Athens, Georgia

08/2008 - 12/2008

. Pitched photographic opportunities to football fans at 7 home games

. Engaged audience/consumers through active interaction and positive

attitude

SKILLS

Excellent written and oral communication skills

Proficient with Microsoft Windows and Macintosh OS

Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Access)

Experience with Adobe Photoshop, Adobe InDesign, Avery DesignPro,

Caterease, Google Analytics, SPSS

Contact this candidate